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Dear Genes UPDATED WITH REPLY P5

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ProfilePosted byOptionsPost Date

ChrisofWessex

ChrisofWessex Report 19 Mar 2012 13:50

Happy to see GR posting news on this board at long last. It has been my beef that many of us do not belong to FB and also that RR should be removed from the hands of non-paying members.

N.B. I have written just now to Support Team for an explanation and said Katie has not replied. I would like to know so I am not in danger of contravening the T & C in future!

ஐ+*¨^¨*+e+*¨^¨*+ஐ Mildred Honkinbottom

ஐ+*¨^¨*+e+*¨^¨*+ஐ Mildred Honkinbottom Report 19 Mar 2012 15:43

Thanks for replying Katie :-D :-D :-D :-D

ChrisofWessex

ChrisofWessex Report 19 Mar 2012 16:54

Have received a reply from Rachel on Support Team - apologises that my thread removed in error and really do not want to offend long serving members. That is OK because I could not see how I had offended.

She also stated that the method with which RRs are dealt with was looked at this morning and 'our support team are now ensuring carefully the history of the member who is reporting and the history of the member who is being reported.'

Taken a long time but at last looks as if our voices are being heard.

Mersey

Mersey Report 19 Mar 2012 17:04

This is GREAT NEWS.....

Thankyou Katie :-) :-) :-)

Silly Sausage

Silly Sausage Report 19 Mar 2012 17:34

Its a great improvment we are being kept in the loop thank you Katie :-D

~`*`Jude`*`~

~`*`Jude`*`~ Report 19 Mar 2012 17:38

Just seen the update...Thanks Katie:)

Had a nice email from Lisa this morning and message on FB saying the same as you Chris. They are doing their best:)

jude

DIZZI

DIZZI Report 19 Mar 2012 17:45

SO THEY DID BANN A MEMBER BUT DO NOT STATE FREE OR PAYED MEMBER,SO ONLY LOGICAL THING WOULD BE TO REMOVER R&R FROM FREE MEMBERS

Foggy

Foggy Report 19 Mar 2012 17:53

Thank you Kate for your message that you are looking into this situation, it saves me bending your ear should you turn up at the London meet.

Foggy

SylviaInCanada

SylviaInCanada Report 19 Mar 2012 18:32

Great news!


Thank you Katie!

TheBlackKnight

TheBlackKnight Report 19 Mar 2012 18:59

Hi Genes
Thank you for keeping us all in the loop.
Might I be so bold as to make a few ideas for you to think about.
1. Take away the RR button from free members.
2. If a member does press the RR button the name of that person is shown as in (This post was RR'ed by Fred Flintstone, for exsample)
3. The General Chat Board have MONITORS on 24/7 EVERY DAY OF THE YEAR

ஐ+*¨^¨*+e+*¨^¨*+ஐ Mildred Honkinbottom

ஐ+*¨^¨*+e+*¨^¨*+ஐ Mildred Honkinbottom Report 19 Mar 2012 19:59

2. If a member does press the RR button the name of that person is shown as in (This post was RR'ed by Fred Flintstone, for exsample)
.....................................................................................

not a good idea - it would encourage repercussions towards the reportee on the thread. I've seen things get pretty nasty when people have openly admitted it was them who reported a post, even though the report was totally justified,.

:-(

SylviaInCanada

SylviaInCanada Report 19 Mar 2012 20:37

I also don't like the idea of the name of the person requesting a review being made known.


It could just lead to more nastiness ........ and, like Mildred, I have seen that happen.


It might also lead to release of personal information that we try to keep private and "off the board" ....... the reason so many of us have board names.


I had a post RR'd about 3 weeks ago ........ the poster thought I had RRd his thread, (I certainly had not), so he RR'd my post in retaliation.

He pm'd me to tell me what he had done, by sending me this copy of the pm he'd received from GR ......................

---------
Dear xxxxx

You recently requested a message board response added by Sylvia (xxxx) for review giving the reason, Other
I can confirm that this posting has already been removed.
As you will know

--------

Obviously I have blocked out his name ........... and also one of my surnames that was included in the body of the email.

You can opt to have your board name used in ALL communications from GR, and I have used that option since 2004 ........ so they broke their own T&C.

When queried, they replied that that surname was included in My Account details as a maiden name .................... and IF A SURNAME WAS AVAILABLE IN MY ACCOUNTS, IT WAS USED.

GR's solution was to put "In Canada" as my maiden surname :-S


The moral of this story is ...................

........... make sure that you do not have a real surname in your My Account, even if you have opted to have your Board name used in ALL communications, or be prepared to have a real name released to others by GR.


I most certainly did not want the person who had RR'd a post in mistaken retaliation to be given my personal information.



Linda

Linda Report 19 Mar 2012 20:44

lynn

LadyScozz

LadyScozz Report 20 Mar 2012 00:43

The reply I received -

We are aware that a member has been mutiple reporting postings on the site, I can confirm that this member has been removed and banned from using the Genes Reunited website. I can understand that this does cause a lot of upset and as soon as we are aware of this happening we do try to deal with it as quickly as possible. As I have previously advised the postings are looked at and only removed if they have been deemed to breach the terms and conditions, if not they are added back to the thread.

Until the eejit goes to an internet cafe.........wherever.

This will only work if only paying members can RR.

Oh dear. The idea of posting the RR's name is a bit scary......... naming & shaming, or starting a war? Will we need flack jackets? :-|

TheBlackKnight

TheBlackKnight Report 21 Mar 2012 22:34

If somebody was RR'ing for a real reason I don't see the harm in showing the name, if it's for a truthful reason, But if it's somebody going about RR'ing just to be a pain in the neck then it would show who the pain in neck was & stop all the guess who is RR'ing threads being put up & can be dealt with quickly in right manner.

supercrutch

supercrutch Report 21 Mar 2012 23:10

The point re the internet cafe/mobile phone/floating wifi is a very valid concern.

Determined trolls will get back in somehow.

Sue

TeresaW

TeresaW Report 21 Mar 2012 23:14

I might stop the number of post RR threads Ron, but these will only be replaced by an equal number of 'you did it you ****' threads :-D

Scozzie, that's similar to the reply I got, with the addition that they are definitely going to look into allowing only paying members to RR, as I'd suggested. It doesn't mean they WILL do it, but there's definitely a strong case for it now.

SylviaInCanada

SylviaInCanada Report 21 Mar 2012 23:51

The person who reported my post in retaliation because he thought I had RR'd his thread also contacted a friend to warn her away from me.

In the first of those pms, he said .......

"Dont be hoodwinked by Sylvia for this person is the one who reported my posts, how do i know this the help desk told me."


................ he then went ahead and reported me


Now ....... the fact is that he told porkies, because the Help Desk does NOT give out this sort of information.

BUT this is what is likely to happen if the name of the RR'er is revealed.


All that will happen is that many of us will NOT report posts that should be reported (abuse, discrimination) in fear of what will happen in retaliation.




sylvia

TeresaW

TeresaW Report 22 Mar 2012 00:05

"Dont be hoodwinked by Sylvia for this person is the one who reported my posts, how do i know this the help desk told me."

I don't need to second guess who that is, I'd recognise that a mile off :-D

SylviaInCanada

SylviaInCanada Report 22 Mar 2012 00:08

not sure you do, Teresa


it was a male, and a fairly new poster.



does that fit??