Genealogy Chat

Hi John, thanks for your help. Mine is saved as williams family tree on to my desktop. I tried to save it in my documents, first it says I cannot save that web page, then I look again and it is there. Do I have to save it as a particular file when saving? Options are: Web page complete - web archive single file - web page html only and - text file. Or when I got to legacy and click on file - import which option do I choose? I was choosing Gedcom file, is that the right choice? When I have chosen gedcom file, the file is no where to be seen. I just tried the wizard to look for it, and the wizard couldn't find it.

Shelley - am back for a bit. Cant quite understand why you are having problems so have just exported my tree from GR to see what happens. The email I received says - the gedcom file has been attached to this email. - and a attached is a file called something like Smith family tree.ged RIGHT click this file and click on SAVE AS then save the file with whatever name you want - whereever you want. DO NOT double click the attachment and try to open it as this point. Then try to import this file into Legacy. Let us know how you get on.

- and if that doesn´t work then try this. I saved the file received from GR on my desktop. When I doubleclicked on the file icon is asked me what program I wanted to open it with - I selected Family Tree Maker and it opens. I can´t see why this doesn´t work with Legacy.

Hi Elaine, I have done all that and used wizard, wizard cannot find a ged file. I even got the wizard to look for a paf file, which it found then imported, once imported, the few names I had put in myself disappeared and there were no names from the tree from GR. It was blank. Have GR sent me the tree in the correct format in the first place? I even tried it on Personal Ancestral File, it said the ged file was invalid.

Im here Have messaged you

Hi Brenda & Sue, thanks for that. I have just sent you a message Sue. Computer went on a very go slow, had to switch it off and pop out for a bit. My son is complaining that he lost on his Nintendo game I asked him was that all he had to worry about, considering I had been fighting with my tree all day.

Was wondering how things were going - feeling very guilty saying you must back it up somewhere other than on GR - and you seem to have had so many problems trying to do it. Hope its now sorted. Will be worth it in the end !!!!

Shelley is no nearer with this. The problem seems to be that she cannot save the attachment sent from genes. She's using hotmail. As Im not familiar with hotmail account I cant help her here. No problem with the gedcom from genes as Shelley forwarded it to me and I can open it etc using Legacy. Shelley it may be worthwhile to start a new thread asking for advice on saving attachments from hotmail account. Sue

Hi Elaine, don't worry about it, I would have had to do this some time or another, better get it over with now. It's an experience! -------------------------------------------------------------------------------- Hi Sue, I've added a new thread now, thanks for trying to help me. -------------------------------------------------------------------------------- Hi Brenda, yes I did phone Sue, I tried saving it in my documents as well as desk top, it's the actual saving of it that is the problem. -------------------------------------------------------------------------------