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GRA website launched

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ProfilePosted byOptionsPost Date

Linda

Linda Report 25 Feb 2015 20:23

Genealogy Research Assistance who ran the brilliant Christmas competition, which some of you entered (one GR member won a prize) have now launched their website.
Now you no longer have to use FB to access their great team.

All help is free. Below is a link to the site.


http://www.genealogyresearchassistance.com/

GlitterBaby

GlitterBaby Report 25 Feb 2015 22:16

Slight hiccup on registering.

Activation email was quickly received.
Clicked on link but says Invalid activation key.

So how do I get a valid activation key ?

Linda

Linda Report 25 Feb 2015 23:54

GlitterBaby

Sorry to hear you have had a problem accessing the site.

If you try logging on first to see if it works then if you still have problems please contact the office by using the "contact us" on the site.

Hope this helps

GlitterBaby

GlitterBaby Report 26 Feb 2015 00:11

Can not login.

Does not recognise my user name or password. Tried the 3 times I was allowed.

Tried to ask for new password
Get this displayed: ERROR: Invalid username or e-mail.

Strange but google does not find the site at all. Only shows the link to FB page

SylviaInCanada

SylviaInCanada Report 26 Feb 2015 03:42

GB ....................


I had to use the link from the FB page to find the new site

patchem

patchem Report 26 Feb 2015 06:58

Found the site by searching on google for genealogyresearchassistance (ignored the facebook links)

(Just in case you do not use facebook, or Linda's link does not work)

Managed to register, got activation email, and logged on.

Added:
Possibly google does not find it under 'genealogy research assistance' as it is a new site and there are lots of other hits that will take precedence?

GlitterBaby

GlitterBaby Report 26 Feb 2015 07:48

Okay got in this morning.

I thought that when I put in my username I had put spaces between the words.
WRONG. So it was my mistake.

Very impressed with layout and all the copies of certificates that you can view to see what information is shown on them.

Good job done on that.



Maureen

Linda

Linda Report 26 Feb 2015 11:10

Glad you managed to register GlitterBaby.

I agree love the site :-)

Fiona

Fiona Report 26 Feb 2015 21:38

I couldnt get on the site after registering and no one has responded to my message via contact us

RottenR

RottenR Report 26 Feb 2015 22:08

Fiona it is a volunteer run site so you will probably get a reply soon

Linda

Linda Report 27 Feb 2015 00:05

Hello Fiona,

If you haven't been contacted and managed to register please post here and let me know and I will get it sorted for you.

Hopefully you have had a reply

Jane

Jane Report 27 Feb 2015 07:58

Hi

I tried looking for this site on google but not sure which link to choose. Can someone give me a clue please.
Or perhaps someone could put a new link on here Please?

Jane

GlitterBaby

GlitterBaby Report 27 Feb 2015 08:04

The link is in the opening post, bluey green in colour like the board names, so just click on it and you will get to the site.


Jane

Jane Report 27 Feb 2015 08:53

Thanks GlitterBaby

On the Registration form under the heading Profile details you have the "Name" and the "About". What are you supposed to put in the about bit? Sorry I am being a bit thick here.

Jane

GlitterBaby

GlitterBaby Report 27 Feb 2015 08:58

Not got a clue on that one I just put in a surname

Perhaps Linda will be back later and explain for everyone.

Jane

Jane Report 27 Feb 2015 09:00

Thanks GitterBaby.

I thought perhaps it was a name or area you were looking at.

Jane

Jane

Jane Report 27 Feb 2015 09:24

I have just completed the registration page and it won't accept my password/ username.

For a site that is supposed to be so good. Why am I having so many problems joining.

Jane

Jane

Jane Report 27 Feb 2015 09:28

I have received the activation email and tried to get in through that but it wont let me.

I think I shall give up.

Jane

Rambling

Rambling Report 27 Feb 2015 09:57

Jane, it is a very new site, though the FB page has been doing good work for years. I believe that there are a few teething problems with activation emails for some but someone will get back to you asap. :-)

ElizabethK

ElizabethK Report 27 Feb 2015 10:34

I signed up yesterday and got the activation e-mail and logged in straight away without any difficulty-so it does work :-)