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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Profile	Posted by	Options	Post Date
Member Since: September 2003 Posts: 16,047 Send Message	Island	Report	2 Aug 2022 14:31
	Belle, I'm having to do a lot of these tedious calls at the moment as I'm sure you'll appreciate :-( <3
	Researching: I'd trade all my tomorrows for a single yesterday
Member Since: March 2006 Posts: 91,627 Send Message	LondonBelle	Report	2 Aug 2022 14:27
	Hopefully, you have it sorted now, Island :-)
	Researching: Give a dog a bone!
Member Since: September 2003 Posts: 16,047 Send Message	Island	Report	2 Aug 2022 14:17
	Belle, well it's a mystery why the woman who I spoke to on the phone two weeks ago only added 'some' of the info she asked for to my account. Even bigger mystery why the website just chucked me off without so much as a kiss my posterior. I honestly think that there is something lost in translation by using people who may well know the words but actually understanding grammar and nuances of a language is lacking. It works both ways I'm sure, but it is not good.
	Researching: I'd trade all my tomorrows for a single yesterday
Member Since: May 2006 Posts: 7,005 Send Message	nameslessone	Report	2 Aug 2022 14:07
Member Since: May 2006 Posts: 7,005 Send Message	:-D :-D :-D
Member Since: March 2006 Posts: 91,627 Send Message	LondonBelle	Report	2 Aug 2022 14:07
	So is there/was there a problem with their website, Island :-0
	Researching: Give a dog a bone!
Member Since: September 2003 Posts: 16,047 Send Message	Island	Report	2 Aug 2022 13:53
	Cor blimey, that was hard work :-0 Finally I was asked 'Do you want to update anything else? so I said 'my wardrobe' :-D
	Researching: I'd trade all my tomorrows for a single yesterday
Member Since: September 2003 Posts: 16,047 Send Message	Island	Report	2 Aug 2022 13:16
	Ooo 'Agent Takshashila enters chat' :-S
	Researching: I'd trade all my tomorrows for a single yesterday
Member Since: September 2003 Posts: 16,047 Send Message	Island	Report	2 Aug 2022 13:16
	Probably. :-\| I'm 26 now so better put a face on :-D 15! how exciting
	Researching: I'd trade all my tomorrows for a single yesterday
Member Since: May 2006 Posts: 7,005 Send Message	nameslessone	Report	2 Aug 2022 13:04
Member Since: May 2006 Posts: 7,005 Send Message	And I expect they’ve all been it would be easier and quicker to go to the website, where they will find all the answers :-\|
Member Since: September 2003 Posts: 16,047 Send Message	Island	Report	2 Aug 2022 13:01
	Nope, didn't work. Now waiting on online chat :-\ 'Your position in the queue is now 153. The next available advisor will be with you soon.' Down from 275 :-\
	Researching: I'd trade all my tomorrows for a single yesterday
Member Since: September 2003 Posts: 16,047 Send Message	Island	Report	2 Aug 2022 11:47
	Belle, it doesn't say anything is wrong but good point - I'll leave it off next time and click the 'forgotten' tab, see if I get any joy out of that.
	Researching: I'd trade all my tomorrows for a single yesterday
Member Since: March 2006 Posts: 91,627 Send Message	LondonBelle	Report	2 Aug 2022 06:57
	Silly question I know but are you using the right password :-0 :-)
	Researching: Give a dog a bone!
Member Since: September 2003 Posts: 16,047 Send Message	Island	Report	2 Aug 2022 00:00
	:-D :-D They'll soon be in touch when the bill hasn't been paid
	Researching: I'd trade all my tomorrows for a single yesterday
Member Since: December 2003 Posts: 40,303 Send Message	LaGooner	Report	1 Aug 2022 23:49
	You tell 'em Island ;-) :-D :-D :-D.
Member Since: September 2003 Posts: 16,047 Send Message	Island	Report	1 Aug 2022 23:47
	I downloaded chrome, already have Edge, no joy with either. Still got the 'something went wrong' but was able to fill in a 'tell us what you think' so I did :-D
	Researching: I'd trade all my tomorrows for a single yesterday
Member Since: December 2003 Posts: 40,303 Send Message	LaGooner	Report	1 Aug 2022 22:20
	I have just tried 2 different laptops with 2 different browsers, Firefox and Edge and got straight in on both.
Member Since: September 2003 Posts: 16,047 Send Message	Island	Report	1 Aug 2022 22:15
	Thanks Belle, I get that message but just carry on typing, then type in password and I get 'something went wrong etc. I remember years ago when GR was telling everyone who was having problems to try different browsers. It turned out to be a problem with GR.
	Researching: I'd trade all my tomorrows for a single yesterday
Member Since: March 2006 Posts: 91,627 Send Message	LondonBelle	Report	1 Aug 2022 19:55
	I've just tried on my lappy, Island which is Firefox and got in. It said when it asks for your email address 'Your email does not look right. Please enter an email address' I just continued typing my email addresss and then that message disappeared and it said continue....then I was in :-0 :-)
	Researching: Give a dog a bone!
Member Since: September 2003 Posts: 16,047 Send Message	Island	Report	1 Aug 2022 19:42
	Belle, have you tried signing in to B. Gas?
	Researching: I'd trade all my tomorrows for a single yesterday
Member Since: September 2003 Posts: 16,047 Send Message	Island	Report	1 Aug 2022 19:41
	Since yesterday afternoon Something went wrong Sorry, we're having technical problems at the moment. Please come back and try again later. If you have to swop browsers something is wrong with the site :-(
	Researching: I'd trade all my tomorrows for a single yesterday

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