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Not receiving emails or Gedcom downloads from GR

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ProfilePosted byOptionsPost Date

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 29 Jun 2019 18:02

I didn’t get the message either about my subs
Was pure chance I clicked on messages by mistake and there was the message saying they couldn’t renew cos my card needed updating

That was a mission too cos the link didn’t work

The email didn’t come through my email address

Researching:
Surname Fahse. Germany. Essex .South East London My avatar is one of our wedding photos of 1957

Island

Island Report 29 Jun 2019 10:13

have or haven't Mr M?

Researching:
I'd trade all my tomorrows for a single yesterday

MR_MAGOO

MR_MAGOO Report 29 Jun 2019 09:54

I have received emails regarding RR’s or sub this year.

That’s after changing email address.

:-)

Island

Island Report 29 Jun 2019 09:51

I didn't receive the usual emails regarding my sub this time or email notification of pm's as per. I think GR's email account is broken. :-\

Researching:
I'd trade all my tomorrows for a single yesterday

SylviaInCanada

SylviaInCanada Report 28 Jun 2019 19:14

I had a problem with receiving emails from GR some years ago, plus my emails were refused when I tried to contact them, and returned to my server.

I had to take out a gmail account to get contact.

It turned out that their server had some sort of disagreement with my server and refused to accept it. I never found out the ins-and-outs of the situation but it eventually sorted itself out.

My server was then and still is one of the common servers across Canada.

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

RolloTheRed

RolloTheRed Report 28 Jun 2019 12:32

Go to ACCOUNTS ¦ Email Preferences and make sure NEWS & Updates is enabled.

Researching:
The Man In the High Castle

Glengyle

Glengyle Report 28 Jun 2019 11:26

Thanks for that Shirley. My thoughts too!!

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 28 Jun 2019 10:14

i dont get genes email notifications either

am on outlook too

this is on my pc laptop and ipad so it must be a genes problem

Researching:
Surname Fahse. Germany. Essex .South East London My avatar is one of our wedding photos of 1957

Glengyle

Glengyle Report 28 Jun 2019 10:09

I'm taking 'General Chat' in it's widest possible sense with this problem and just hoping that any of you experts out there know something about computers and emails.
I have always received emails (i'm on Outook) and Gedcom downloads from GR on a regular basis but suddenly they are not getting thru to me.
If I use a different email address then I get them as normal.
FMP get my emails and I get their replies and I have no problems with any other people or companies, just GR.
GR are not on my blocked list or in any other email box.
Thanks in advance