General Chat

Shelley

yes will do
lily

Hi Lilybirds,

If you get another pop up, would you be able to take a screen shot of the page (using the print screen button and saving) so that the ad is visible, then email me the attachment. If we can isolate the ads which are causing the problem we can remove them.

Thank you for your help.

Regards

Shelley

while on general board just had pop up

your feed back matters
take a 5min survey
in the middle of screen

Still think the adverts are causing problems.

Last night they would go missing and just have black across the screen. Then the white box where the adverts usually run with just the blue triangle at top right of box.. Adverts are not lining up properly as they run too low.

Hi everyone,

Are you continuing to see the pop-up? We believe the advert triggering the alerts is no longer being served.

Regards

Shelley

I had the java one yesterday

sally w <3

Hi Alan,

We're trying to pinpoint the advert which is causing the pop ups which members are seeing. If you receive a warning/alert again would you be able to send a screen grab (via PM) where the ad is visible, this way we can isolate the cause and remove it.

Regards

Shelley

Just had the java script one on the Suggestions Board using genesreunited.co.za

I am not messing with my laptop...I am not that computer literate so will stick with IE11 and every other site that I use everyday is ok including FMP

I am sick of the excuses GR give as to why things are not working properly.....it is not our fault it is theirs

Jax
I use either firefox or Internet explorer
The site is very slow tonight changing pages,it's slightly better on EE
Lily
that is what i.m on tonight

If your site does not like Internet explorer then that is another good reason not to renew next month.....I will not be using Chrome or firefox if that's the case

Hi Lily,

Thanks for the feedback.

Regards

Shelley

Yes I was using firefox,haven't had one since yesterday
Lily

Hi everyone,

Thank you for your patience, it is being looked in to by the Genes team. Many thanks for those who have sent screen shots, they are very useful.

All of the screens we have seen are using Internet Explorer (we do ask about browsers, but trust us, it is important).

Is anyone getting the same pop-ups using Firefox, Chrome or Safari?

Regards

Shelley

Roy

I have had problems for over three weeks with different messages popping up while using this site.

They are taking too long over this one

Maureen

GB, Yes, It's being investigated

see

http://www.genesreunited.co.uk/boards/board/general_chat/thread/1333369?page=4

Roy

Has anyone actually had any proper feedback from the Team on these problems ?

Just sent another print screen - this time of a Trojan Horse message that popped up.

Well, well, well

Literarally just had "Malicious URL Blocked" message come up.

Puzzled by the reaction of the Team. I told them over a week ago that I was getting virus warnings while using this site.

But now they are looking into this problem. Strange how one minute GR have not altered anything on the site to get my problems but they are looking into this one.

Surely too much of a coincidence too have problems two weeks running while using this site.

I have had the red screen but only briefly before I get a MacAfee message