What am I doing wrong?

Genealogy Chat

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Profile	Posted by	Options	Post Date
Member Since: February 2003 Posts: 17,761 Send Message	PinkDiana	Report	8 Aug 2003 15:29
	OK I used the 1837 site and paid for some units, loaded some viewing software. But when i try and look something up i get a blank page with a silly red box in the top left hand corner..... I seem to be using units for seing nothing and the site tells me it must be me. Someone help PLEASE!!
Member Since: April 2003 Posts: 63,247 Send Message	AnninGlos	Report	8 Aug 2003 15:46
	Diane, are you sure that the viewer loaded properly? When you get a blank page is ther a faint DJVU (Ithink from memory) on the lower right of the page? I assume that you have been through to support? Have they offered you no advice at all? I found they were very helpful. Have you got Norton security software loaded? That sometimes causes problems. Ann Glos
	Researching: Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin
Member Since: February 2003 Posts: 17,761 Send Message	PinkDiana	Report	11 Aug 2003 09:57
	Anne, thanks, you were right and the software hadn't fully downloaded. Getting more info now and able to get value for money!! ;o) Diana