Genealogy Chat

Go to the Microsoft website and download fix for Blasterbug before you do anything else. The patch is needed for most versions of Windows but not 95 & 98. Too late when you've got the bug - it stops you using Explorer. Jill

Hello Jill Thanks for the warning, but I need help, please! I've just checked out Microsoft update page and there is nothing on there about 'Blasterbug'. Where should I be looking to fix this? Sandra (Lancs)

Look on the Microsoft home page. There is loads of gen about it.

Many thanks it works a treat

Remember to update your anti virus programme too. Susan

Thanks Jill - Found it. Sandra

jill thanks i kept sending that away didnt know what it was!still new to this pc thing hope i can do it right thanks tinaxx

You are really going to think I'm thick but how do I get on the microsoft website Chris

christine hi im with you ive just been trying to find it too i'll sit and wait with you see if we get told lol

Christine, Type in www(.)microsoft(.)com on the address bar at the top - remove the brackets. Regards Margaret

margaret thankyou tinaxx

Hi Christine and Tina, Whenever you are looking for details of Web sites or information - use a good search engine like google(.)com. Just type in what you are looking for and it comes up with the web addresses, you then just click on the one that you want. It's as easy as that... Let me know if you need more help. Regards Margaert

Margaret Thanks for your help much appriciated Tina I'm glad I wasn't the only one Chris

Hi, Go to www.msn and it will come up with some help, I have just had the virus it says you will be stopped within so many seconds and you will loose your data, it affected me for 2 days I thought it was a fault on the line but it stopped me doing anything. If you are struggling I will get the detail from my nephew as he had stopped it for me. From Sue..

o.k Tina wont ask so I will am I downloading kb823982 Scanning Tool.and do I need it as I have Norton Antivirus ans Norton Internet Security Thick Chris

IVE JUST HAD AN EMAIL WARNING FROM TESCO NET, WHICH STATES THAT IT IS A WORM THAT CAUSES COMPUTERS RUNNING WINDOWS, TO KEEP ON SHUTTING DOWN IT ALSO GIVES INFORMATION ON WHAT TO DO IF YOU ARE AFFECTED. ELAINE X

If your anti-virus is up to date you should be ok. On the 16th if one Pc gets infected and sends it out it will flood the Microsoft windows update site with hits, multiply this by the hundreds of thousands of Pcs that will be affected and will knock the Microsoft update off the internet due to the excess of traffic.

You need to download the Microsoft patch for extra protection against this particular Blaster Worm. If you have Norton anti-virus software you would have had a e-mail message from Symantec with the patch download supplied.

Hi All, I just had the 'worm' that you are all referring to. Known as 'Lovsan', 'blaster', 'poza', etc. It does shut you down, within 60 seconds and the reasons it gives vary tremendously! I found the information on the 'pcservicecall' site. Well worth taking a look to find out what you need to do before it strikes! It also makes it very difficult to download the 'worm buster tool kit' and the microsoft 'patch' that you need. I had an up-to-date anti-virus system and it didn't stop it shutting me down. Linda.

There is a free 'clean-up' tool on www.avp.ch Which is the swiss site for Kaspersky antivirus products. It is a small dos programme called clrav and it beats as it sweeps as it cleans etc. Roger