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How do I speak to someone at Kew please?

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Janet

Janet Report 10 Sep 2003 11:24

I telephoned this morning, and ended up going round in circles pressing this number and listening to a recorded message, then pressing that number and listing to a recorded message, but nowhere could I find how to speak to a real person. Can anyone help, please. Jan.

Zoe

Zoe Report 10 Sep 2003 12:47

Not specific to Kew - but I generally find that if you dont press any buttons at all the system assumes you don't have a touch tone phone and directs you straight to an operator. Zoe

Janet

Janet Report 10 Sep 2003 13:19

Thanks, Zoe, that is such a lovely answer. I'll try that later. Jan.