Genealogy Chat

Hi Ann, Except that Sam was NOT on continuous membership and was charged £7.50 on 13 March. Carol

Hi All, Have just received response from GR re renewal sub being £7.50 for some and £9.95 for others: 'Thank you for your email. The renewal price is £9.95 for members, except for those members who selected the auto renewal option. These people will be renewed at the price quoted at the time they selected the auto renewal. We appreciate you taking the time to contact us.' From other messages on this thread, we know this is just not true - the amount you're charged seems to be a bit of a lottery! Carol (feeling discriminated against)

Elaine Some of you deserve free lifetime membership for the lookups you do. Heather

I sent a rather 'straight' e.mail to them after posting last night. So far, I have NOT had a reply. I am not renewing .......simple as that. I give more than I ever take from this site ...... already paying for the privelage of being a member - then pay for all the outside resources .... Smiley Sammy: you and I joined the same date :-) Elaine :-( with less than 12 days left. PS. Heading should be GR taking P not GR taking money

i too have been charged £9.50 for renewal, not happy. i have just emailed GR to see what they have too say. heres waiting for reply

This has been a continuous bone of contenetion since the beginning of the year. The moral is - don't pay by credit card but send a cheque then there is no way they can deduct any old amount. Details of where to send it are on site. They renewed mine as soon as they received it - carefully timed to arrive to coincide with renewal date but did not pay cheque in until about a month later !

On 28 Feb I received email saying membership would expire 13 March. I was NOT on continuous. Said renewal would be £9.95. I emailed back and asked if I changed it to continuous would I be charged £7.50 instead. Answer came back yes. Have just received receipt in email box renewing membership and confirming that they have taken £7.50 Hope this is of help Dawn

Thanks for your encouragement, Sam. My renewal due 20 March, second year of membership, not continuous, message reads: 'Service message - Your full membership will soon expire. Renew now - it's just £9.95 GBP for a whole year.' Am certainly querying what GR thinks it's doing. Regards, Carol

I just got a reminder to renew mine, It wasnt due until 12th April but I thought I would look to see how much they were charging. £7.50. So I paid up right away. My membership is to 12th April 2007 now. Margaret

Can I just reiterate.. I renewed today, 2nd year of membership, I do NOT have continuous membership. I logged in today to see the message below on my homepage. ''Hello ‹(•¿•)› Service message - Your full membership will soon expire. Renew now - it's just £7.50 GBP for a whole year. Click here'' My membership was due to expire on 26th March 2006 I will be checking my statement to make sure I have been charged £7.50. Anyone who has been charged more, COMPLAIN, I know I would. Sam

well said Ann and Nicola.

hi all i just join last month when i was registering it said 9.50 now after reading all this im worried as it was my sister who used her card to do it liz

I'd like to know who the members were who filled in this questionnaire in the first place and why they agreed to the prices going up, secondly I'd like to know why i didnt see this questionnaire, also the majority of members had to vote yes for a price raise in order for the prices to go up. I dont mind paying more, if i got more, this site offers a board to use, the fee paying members, give tips for free, do look ups for free ( even though they pay another site ) help each other for free, guide each other for free, be a shoulder for people to cry on for free, etc etc, the list is endless. So to me, when i first joined it was £5, then £7.50 and now £9.95. For what, hot matches i dont use, nor do i use the 1901 which you pay for anyway. So basically hot matches has cost me an extra £4.95, well id rather be blocked from that then and pay my original price of £5. I will pay more, if they offer more. fair is fair. oh and isn't it discrimination that if i click a certain box for it to be continuous, then i pay one fee, but because i choice to pay when its due, then i get charged more. I'm sure they cant do that, what happened to freedom of choice then ? Its not about money, its the principle of the matter and choice. :-) Oh and another thing, i will not re-new in April, just to use the tips and general boards for that amount, i only pay £5 on another site which offers so much it takes ages to get around, and then there are the sites that are free. :-)

I've checked my credit card statement and can confirm that the cost was £7-50. Heather

Yes Babs, people are still paying £7.50 lots of em, some are paying £9.95 too.

So people are still paying £7-50;;; I am fumming, I am on continious and they said £9-50 contacted them Estelle said I would only be paying £7-50, took money and sent me reciept for £9-50 ;;; I have now e-mailed them 3 times for the refund and no responce;;; Babs not a happy bunny

I agree with derbyshire dancer, why should some people pay £7.50 and others £9.95 or whatever it is. It seems as if a figure is just decided dependant on how long you have been on here. So do members of 3 years or more get special priveledges. i remember when this site has around 5,000 members and charged a fiver. The price should be the same regadless of if you have just joined or joined 3 years ago. I know I pay £7.50 and I would obviously like to keep the price down to as low as possible. There should also be a trial period like on ancestry and if you don't join after the expired trial then you don't get on. This would hopefully cut down on people, asking for lookups and sort the genuine genes people out. I would also like to know what extra priveledges genes have put on here, the site has not changed much to me. Maybe added new thread boards, hot matches? Is genes funding the other sites that are perhaps not doing too well? (Dating? Jobs Board? and Connections?) Catherine 'off me soap box now'

I am NOT on continuous membership - but have had reminder with £9.95 ?? Just went in and changed details to Continuous membership - details remained same - £9.95. The ONLY difference is that I do NOT pay by C card. maybe this is the difference ?? No way on this earth am I paying £9.95 when others are paying £7.50.

I have continuous membership (3rd year on here)- previously notifed several weeks ago my membership was up for renewal shortly.(did not renew immediately, as I know if you renew too soon ,you loose days!) Membership expired yesterday & they emailed to say they were charging me £7.50 (which is what I have always paid) they said they were unable to charge me for my renewal as my expiry date had changed. (had to go back in today & change card details expiry date ) then immediately received email to confirm renewal & receipt no. I am now waiting until next months bank statement to see if it was £7.50 they took. I do think it would be fairer & easier for everyone, if GR charged us the same membership price.

ummmm!! looks like the front end doesn't know what the back ends doing! Kat :)