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Warning - about posting problems on other sites

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ProfilePosted byOptionsPost Date

GlitterBaby

GlitterBaby Report 20 Aug 2012 12:32

Got this from GR this morning:

Dear Maureen

You recently added a message board response using your Genes Reunited membership.

It has been brought to our attention that the nature of this posting breaches the Message Board guidelines and terms and conditions of our website and the item has now been removed from Genes Reunited.

Continuing to create content of this nature may result in your eventual removal from the site.

I am afraid we cannot have postings discussing the functionality of another website on our boards.

We thank you in anticipation of your co-operation and adherence to the terms of your Genes Reunited membership.





Flaming heck all I did was ask a couple of days ago about whether any members were having problems with a well known site that has census records. At the time a member did post a reply saying to me that it would probably get picked up by the "board police"

Not a happy bunny,

Maureen

Rambling

Rambling Report 20 Aug 2012 12:42

Hi GlitterBaby

I queried the position re mentioning other sites with Estelle a little while back, and asked her if she could clarify GR's position.

" It is fine to mention other sites with regards to look-ups, especially if you have found something on there that could help someone.
What we don't accept is the following:

1). People asking questions about Ancestry (or other sites) - how much it costs, and that type of question.
2). Derogatory comments about our site in comparison to other family history sites "

GlitterBaby

GlitterBaby Report 20 Aug 2012 12:49

Not sure what is the difference between posting where you find the info or if the site has problems.

Did reply to GR asking to clarify where in the message board guidelines and T & C this is covered.

So far the response was it has been mentioned in their original email so have asked a second time.


Thanks Rose.

ErikaH

ErikaH Report 20 Aug 2012 12:50

Unfortunately the 'derogatory comments' are mostly justified...........and are, as far as I'm aware, factual.

What's the old saying about 'truth hurting'?

ErikaH

ErikaH Report 20 Aug 2012 12:52

Someone had better report the post asking about cheap subs for Ancestry.............!!!!!!!!!!!

http://www.genesreunited.co.uk/boards/board/genealogy_chat/thread/1308545

GlitterBaby

GlitterBaby Report 20 Aug 2012 12:54

Yes Reggie had spotted that one.

So can we post if any problems with F**dM*P***

Rambling

Rambling Report 20 Aug 2012 13:06

I think the thinking behind being able to post on here:

"" It is fine to mention other sites with regards to look-ups, especially if you have found something on there that could help someone. "

Is that the help you are thus giving someone will lead them to stay here, rather than then go to that other site, because of the helpful nature and experience of the site members ;-) ( which has always been the major selling point imo)

ErikaH

ErikaH Report 20 Aug 2012 13:10

The only true value in GR is its paying members - the ones who help others, that is

GlitterBaby

GlitterBaby Report 20 Aug 2012 13:12

See the other thread has been RR

GlitterBaby

GlitterBaby Report 20 Aug 2012 13:41

Well it has just been whooshed

DazedConfused

DazedConfused Report 20 Aug 2012 14:55

Wot a load of old tosh

Many of us on here are members of more than one site and it having a problem with on of them it is only logical to pop back on here to find out if anyone else is having the same problems.

For crying out loud how can that infringe their T& C's?

Do not get it :-S

jax

jax Report 20 Aug 2012 15:00

Have you wondered whether it would have been rr'd, if someone else posted it, or was it the fact that someone said watch out for the board police that caught the attention of the self appointed modorator?

ErikaH

ErikaH Report 20 Aug 2012 15:27

We live in a reputedly free society......

The petty-minded GR people can't 'gag' us...............and if they weren't so aware of their own shortcomings, they wouldn't try to.

One would have thought that GR would be delighted to see posts about problems with other sites...........

Gee

Gee Report 20 Aug 2012 16:04


The info (posted by the members) from ‘other sites’ actually make ‘this’ site what it is – there’s an irony in there somewhere

;-)


And why in g@#s name a member of GR would feel the need to RR a post because it makes mention of a competitor, beggars belief :-S

Gee

Gee Report 20 Aug 2012 16:09

Wake up Jonesey........I think it was a joke ;-)

Jonesey

Jonesey Report 20 Aug 2012 16:14

If it was a joke then it was a very poor one.

Joy

Joy Report 20 Aug 2012 16:22

"I am afraid we cannot have postings discussing the functionality of another website on our boards."

- that is untrue because Estelle of GR categorically stated that members could post about other sites provided that we did not say they were better than genes reunited; so that member of staff that wrote to GB should read this.
:-|

+++DetEcTive+++

+++DetEcTive+++ Report 20 Aug 2012 17:24

Was the thread in question the one where I suggested you didn't leave it over night? A similar thing happened to me, so there are now a number of us smarting from a 'slap on the wrist'. :-|

And no, I didn't report it!

It does make me so angry/irritated that someone can be so petty minded. If they were over-zealous GR employees, it might be a different matter. But they probably aren't as GR can add to a thread if that was the case.

MargaretM

MargaretM Report 20 Aug 2012 18:55

How ridiculous for someone to RR such a post! And even more ridiculous for Genes to agree with the RR!

Personally I find it very helpful, if I'm having a problem with another site, to know that others are having the same problem and it's not a problem with my computer or my subscription.

Slukieo

Slukieo Report 20 Aug 2012 20:36

Hands up it was me that asked the question about Ancestry
I really didn't know it was wrong to do so. I was upset to receive a reprimand from GR. I've been a member for ten years and always find the people from this board very helpful in my quest for info, that what makes it work for me, a open helpful site.
I'm sure I have asked for help in the past about other info from other sites.
I will be aware in the future not to do so.
Things have changed
Confused
Sue