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ProfilePosted byOptionsPost Date

Sally

Sally Report 24 Nov 2010 22:27

sorry i got it wrong

just counted how many posts( today ) 18

sally w

Researching:
stephen taafe*muriel denley1917 he died 3 weeks later

Joy

Joy Report 24 Nov 2010 22:57

Going off site, having a lie down in a darkened room -

success board is no longer being moderated.

Far too many bugs / glitches.

TootyFruity

TootyFruity Report 24 Nov 2010 23:02

Well I feel insulted and have sent another email to support.

I have just received an email from GR telling me about the extras I now get as a standard member. One of these benefits, expert volunteer advisors.

I have therefore asked for the qualifications which make the advisors any more expert than other ordinary helpers.

I await with interest.

Does anyone else feel insulted by this or am I being oversensitive?

Chris Ho :)

Chris Ho :) Report 24 Nov 2010 23:12

Lol Tooty got my mail tonight too...
and the bit that says "to get you in the Festive spirit"...
Been here 6yrs now, and don't think anything GR do will get me in the spirit :-))
Oh dear they do try, Bah Humbug to em'', Lol.

Chris :)

SylviaInCanada

SylviaInCanada Report 24 Nov 2010 23:13

I am extremely insulted if that is indeed what they are doing




but I'm also about to break into hysterical laughter



they couldn't make matters even worse could they???



TF ...... hope you don't mind, but I'm going to copy your post over onto ginny's



sylvia

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

Joy

Joy Report 24 Nov 2010 23:15

I feel insulted because I have not received that email from the powers that be :-(

SylviaInCanada

SylviaInCanada Report 24 Nov 2010 23:17

I don't have an email from GR


:(((((

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

TootyFruity

TootyFruity Report 24 Nov 2010 23:24

I don't mind Sylvia copy away :-)

TootyFruity

TootyFruity Report 24 Nov 2010 23:38

Here is a copy of email, I have also posted it on Ginny's thread



Dear Tooty

Introducing the NEW Standard Package!

In order to get you into the festive spirit, we have added even more benefits to your Standard Subscription for FREE! 

As well as all of the existing great features such as contacting other members, posting on our message boards and sharing trees, your new benefits will include:


FREE access to non indexed birth records. You now get unlimited access to all non indexed birth records without having to purchase credits.
Help Clinic –We now have expert volunteers on hand to help you through any stage of your family research. We will ensure all queries are answered within 5 days.
Exclusive Loyalty Discount – As a valued member of Genes Reunited we would like to offer you an exclusive 20% off when you renew your subscription. You have to renew within 1 month of your expiry date to receive your 20% discount.
Exclusive upgrade offers – look out for great discounts to upgrade to Gold or Platinum.


With new features continuously being added to the site, who knows what you'll discover next? 

We hope you enjoy the added benefits of your Subscription,

The Genes Reunited Team 

Facebook Follow us on Twitter Friends Reunited

SylviaInCanada

SylviaInCanada Report 24 Nov 2010 23:41

now I'm even more insulted


both at the email


and at the fact I haven't had one myself

:)))

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

TootyFruity

TootyFruity Report 24 Nov 2010 23:46

Chris


They are having a laugggh:-)

Chris Ho :)

Chris Ho :) Report 25 Nov 2010 00:02

Your'e right there Tooty :-))
Like that 'freebie records offer' for a couple of hours, or whatever it was they offered one afternoon last week, took me all of that to find anything, lol. Hope the 'Advisors' fare better, perhaps that 's why they allow up to 5 days for queries to be answered! :-)) and that's if the site is working, it's been 'iffy' tonight!.

Chris :)

SylviaInCanada

SylviaInCanada Report 25 Nov 2010 00:09

Hi Frank


you're right


and I am having trouble posting!

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

SylviaInCanada

SylviaInCanada Report 25 Nov 2010 00:10

I gather it's been iffy all day ................... but as I only arrived on here at about 4 pm UK time, I can't vouch for before then

I do know that ....

I cannot send a pm to Support through Contact Us

I cannot use their email account ........... any emails get refused as blocked

even using the personal address that Estelle gave me the other day comes back with the same message.



took me ages to post anywhere, when the site was working that is!






sylvia

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

SylviaInCanada

SylviaInCanada Report 25 Nov 2010 00:12

hmmmmmm


it really didn't like me putting in the actual message that my server sent me


white posted me 6 times, until I removed it!




Frank

...... yes, there has been a lot of upset re that response to Evelyn



Plus, they are now posting names and address for still living people






sylvia

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

Chris Ho :)

Chris Ho :) Report 25 Nov 2010 00:14

Lol Sylvia,
they 'luvs' you really :-))

Chris :)

(orf'' to bed here now!)

SylviaInCanada

SylviaInCanada Report 25 Nov 2010 00:45

I gather it's been iffy all day ................... but as I only arrived on here at about 4 pm UK time, I can't vouch for before then

I do know that ....

I cannot send a pm to Support through Contact Us

I cannot use their email account ........... any emails get refused as

"The following message to was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 550-'Blocked'"


even using the personal address that Estelle gave me the other day comes back with the same message.



took me ages to post anywhere, when the site was working that is!






sylvia

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

SylviaInCanada

SylviaInCanada Report 25 Nov 2010 07:55

one last attempt before going to bed to contact GR has succeeded, by pm through Contact


Lesson ...... do NOT include any email address(es) in the body of the text, even their own, or it will be turned back


even using their email address to demonstrate that one has been using the correct address is apparently verboten!



sylvia

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

Cathy

Cathy Report 25 Nov 2010 13:09

Help Clinic is no more......

SylviaInCanada

SylviaInCanada Report 25 Nov 2010 20:20

Good


The advice on how to get the best use of the site is a much better idea.




and several of the technical probelms seem to have been solved as well



sylvia

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

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