Genealogy Chat

It sometimes pays to be cheeky.

My Ancestry membership was due for renewal recently. As per their normal practice Ancestry sent me an email beforehand advising me of the forthcoming event and telling me that there was no need for me to take any action as they would take payment of my subscription directly from my bank account.

A couple of days before my existing subscription was due to expire I decided to give them a call (Freephone 0800 404 9723) during which I pointed out that Find My Past gave their existing subscribers a 20% "Loyalty" discount at renewal time and asked whether Ancestry offered a similar arrangement.

"No" said the Ancestry employee "But I can offer you a 25% discount from our normal subscription rates if you decide to stay with us"

"Fair enough" says I "In which case I will stay with Ancestry"

The result was that I saved £38.80.

N.B. The actual procedure being that effectively your existing Ancestry membership is cancelled and you take out a new subscription at the reduced payment rate. There are no problems with the cancellation as you still retain all your existing details and access to your existing family trees on Ancestry is unaffected. In fact the old membership cancellation / new membership initiation is instantaneous so apart from the extra money still in your pocket you will not notice any change whatsoever.

Thank you for that Jonesey. Will bookmark it ready for when my membership there is due for renewal. Cx

Nice one Jonesey, have also bookmarked this. Where would we be without you!
Jan

Many thanks Jonesey...my membership is due for renewal this month I will certainly give it a go.

Linda

I think this qualifies as Tip of the Month.

It's a pity that Ancestry doesn't follow Findmypast in offering a discount. With time as your tree builds your usage tends to decline, however the costs generally continue to rise.

Wouldn't it be nice to have an annual discount for continuous membership that would reflex the above.

Having to watch the £'s at the moment I have reverted back to the basic package after my Worldwide membership at £78 expired.

I do appreciate they are a business and need to make money but wouldn't it be nice to have some sort of loyalty award.

Paul

thanks jonesey another great tip
cheers linda

I didn't even have to be cheeky when i phoned to cancel mine the other day

Straight away they offer me 25% when i said i was cancelling cos i couldn't afford it

"n"

Paul,

£78 for worldwide seems cheap, I just paid £116 instead of £155, I have had worldwide 2 years now and still dont know how to use it properly, I think I am going to have to ask for help.

Regards
Sandra

Thanks for the tip Jonesey, I received my e-mail last week so will do the same.

Chris

Thanks Jonesey.

Will bookmark it for when my membership is due for renewal too.

.

Thanks Jonesey,

Just made my call to Ancestry, 25% discount offered so renewing.

Chris

n

do most of you have world wide membership. I have been offered 10% off on a premium membership!

Can anyone advise which could be better to have find my past explorer at £89.95 or Ancestry premium that will cost me 96.66

I have the premium membership and was offered the 25% discount. I couldn't get on with Findmypast, much prefer Ancestry.

Chris

Thanks Chris. I think i will phone Ancestry again tomorrow!

I just got my 25% discount no quibble

well have phoned again and they would'nt give more than 10%! but as a National Trust member i can get 25% off so have cancelled and will either go to find my past or renew through the N.T

Evening All

My subscription is due for renewal. So I will be renewing through National Trust as the lady at Ancestry advised to get my 25% off.