Find Ancestors

Thought I would try out the site paid up Ok but when it came to getting the information the page was blank cannot get any answers yet but the cash is coming off my credits. Also dates of Births in 1869 are not showing up. DownloadedDjvu working now However according to them I was never born or married I give up

Im member 1221 or soemthing, so obviously they are building up custom! So its worth doing is it? I cant find a number of mine on 1837 and the fiver runs out in no time.

anyone tell me how to download the djvu programme to view the images on this site please? Sheryl Ok, done it!!!

Diane You wont find spouse matches or mothers maiden names until after 1911 anywhere online because the GRO didn't begin to include them in the index until after that point Lou

I've had no problems, I was also getting free searches before I bought credits, by refreshing the screen and then pressing to see results.. I found marriages circa 1905 which weren't on FREEBMD but was disappointed to find no spouses surname on the index. Sometimes, there's no use clicking to spend the credit to see the original page as it is identical info to what's on the index. Searching the fully transcribed pages is a breeze, so much easier and cheaper than blanket searching on similar sites. Diane NSW Australia

Hi just went on the site, but couldn't find any information. Searched my own birth first, as I know the facts!! But I didn't appear! Tried other searches which I already know answers to just to get an idea of how it works and what you get, but nothing - My family don't seem to exist!! Any suggestions, am I doing something wrong? Sheryl

I bought some ths morning with no problems. Gwynne

I've just gone in to have a look at the site & was given 118 credit !! didn't even put my card details on . I think the site is great. Much better than 1837

I've had no problems. Credits purchased with no hassle and already located two of my 2 x grandfather's deaths that would have cost me a fortune to look for on 1837 as a blanket search Very impressed so far

Hi Any suggestions why Im getting page cannot be displayed? I was using the site on Monday without any problems but yesterday & today just can't get in. Jean

Hello All used the site today, no problems for looking between 1866 and 1920, a massive saving on 1837, so eventually will be very useful I think, Helen

Christine If you are searching between the year 1921 - 1983 then it is only surname searchable and will bring up the first and last person on the page of the gro index. So that is why the names are not what you entered. The years 1866 - 1920 are completely transcribed and can be searched by full name, so enabling you to get exact matches. They will be having full name search for all other years eventually, but they have not given a date as to when. So this site is only useful if you are looking for an event between 1866 - 1920. regards, Siobhan

I understand your suspicions, but the site is Valid. There does seem to be some problems with the payment gateway. Which is being dealt with. But I as well as some other people have managed to get on no problems. This site has been highly advertised in family tree magazines and even had an article (I think it was last month's Your Family Tree).

Hello All Just been reading up to page 3 of the replies and i think due to all the problems that everyone is having except Siobhan it seems very suspicious. Unless it is a well known site i would not risk giving out my credit card details to anyone. I sincerely hope that my suspicions are wrong. Regards ALYSON

Should have come online and read this yesterday! I assumed that my card had been cancelled by the Halifax (long story - but am having probs getting a new Switch card, so assumed they'd cancelled current card instead of the one that has gone AWOL in the post!!!). Chap in the bank wasn't too impressed with my rage ... and I really didn't believe my card would work until I tried it in cashpoint! S:>

That's exactly the reply I got! Why don't they just sort it out?!?

Hi All Guess what!...I've just had exactly the same prob as Christina, purchased units, said purchase was successful, then back to site and msg saying I was declined by "payment gateway"?!? and no credits on my account!! So where have my card details gone and to who's "gateway"?? Have just e-mailed them and will continue to do so until it's sorted!! Sarah

I too have a problem. Managed to join OK, purchased units, it said "Success" then it says declined. No units showing. It seems they need to fix this glitch properly. The site itself seems to be good, but it's only good if it can be accessed. I have tried a search, it finds results but they are not all for the name I entered, anyone else found this? Regards Christina

I have had no problems purchasing credits. You get several screens confirming your address, which is part of the barclays bank online payment process. You just have to continue on each screen. I have purchased credits twice now with no problems and am very impressed with it.

Hello I am 124, twice I tried yesterday to buy credits and it refused me. So I emailed them, answer was something to do with the area code and state I am in Australia. So I changed details put full state plus Australia. I was accepted printed off the order status which said transaction status success. Continued on Lo and behold it was not accepted. I will be certainly watching my statement account!!! I have emailed them again they were quick last time to reply. I will not try again. Regards Pam