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ProfilePosted byOptionsPost Date

Braken

Braken Report 5 Feb 2012 18:53

If you have posted a topic asking for help please stay online to answer questions we may have

I inderstand you may have young children or some other reason and may not be able to but PLEASE keep comming back on

I have answered or tried to answer and help people and days later still waiting to see if they have had all the help they needed

People put one message on and several people will answer and wait for an answer sometimes no reply at all


Please come back on if only to say thanks for your help
;-) :-D

Kuros

Kuros Report 5 Feb 2012 19:33

I think some people, especially ones new to Genes, are surprised at how quickly look-ups are done and replies are posted. It took me by surprise when I first started out. I do agree with you, though. It's best to leave asking for help until you can spare a little time to check the boards for replies. Sometimes people say that they won't be back until a certain time which is a help.

Braken

Braken Report 5 Feb 2012 19:36

I totaly aggree with you sometimes you have an answer within minutes but sometimes they post and days later they haven't put an answer on

Dea

Dea Report 5 Feb 2012 19:39

I agree also and thank you for posting this !

We 'helpers' get a bit over excited, I fear, in trying to find info for the posters.

We usually have several questions to ask in order to help us find the correct info for you.

Often, when we get no 'feedback', we go on to other threads and thus you lose out!

PLEASE try to post a request when you have a little time to spare to stay on line as the help (and the questions) can come back quite quickly on here !!

Dea Xxx

~~~Secret Red ^^ Squirrel~~~  **007 1/2**

~~~Secret Red ^^ Squirrel~~~ **007 1/2** Report 5 Feb 2012 19:48

Some good advice here however, I can imagine there are many people that can't always have time to stay at their computer. They intend to post and then return later to check replies.

Not everyone has computers so may take the opportunity to post on friends/family/library/work computer when they are able.

A lot of people have commitments and get called away, not just children but looking after the elderly or infirm. Sometimes you cannot plan of having a little time awaiting replies.

Sometimes there are things that get in the way i.e. electricity cuts etc...

Then there's the forgetful!

Dea

Dea Report 5 Feb 2012 19:51

You are right SRS but the advice is good for those who have the ability to follow it !

Dea Xxx

Braken

Braken Report 5 Feb 2012 19:54

Some good points and I totaly aggree I have a family and my mother who lives in the next road to look after

It is just so frustrating when you are trying to help and have asked for more info and days later still waiting for a reply ;-)

~~~Secret Red ^^ Squirrel~~~  **007 1/2**

~~~Secret Red ^^ Squirrel~~~ **007 1/2** Report 5 Feb 2012 20:02

Totally agree Dea and Braken hence my comment on all advice being good. I just always have to mention the other side of things lol It's one of my traits that I can't seem to break.

Did I mention pets bothering you every 2 minutes? lol


Braken

Braken Report 5 Feb 2012 20:07

And hubby's/partners sometime worse than the kids/pets

~~~Secret Red ^^ Squirrel~~~  **007 1/2**

~~~Secret Red ^^ Squirrel~~~ **007 1/2** Report 5 Feb 2012 20:09

lol braken....I can imagine genealogy being a lot of people's sanctuary (when they can spend time doing it)

Braken

Braken Report 5 Feb 2012 20:11

deffo only problem we all want the computer at the same time

hubby is a councillor
son has homework
I have genes which is more important ha ha

~~~Secret Red ^^ Squirrel~~~  **007 1/2**

~~~Secret Red ^^ Squirrel~~~ **007 1/2** Report 5 Feb 2012 20:24

No contest! As if there were any doubt! lol

Braken

Braken Report 5 Feb 2012 20:40

Glad you aggree great minds think alike lol Carol ;-)

GlitterBaby

GlitterBaby Report 5 Feb 2012 20:47

Been said so many times before.

I had one person that did not return to their thread for two weeks. Had a slightly offhand pm from this person saying that looking after their 2 kids was more important. Strange but this member had posted and added to many threads during that 2 weeks

Braken

Braken Report 5 Feb 2012 20:51

Why cann't people just be honest it they cann't come on for what ever reason fair enough we all have other priorities but then to lie about it just p****** me off

Cynthia

Cynthia Report 5 Feb 2012 21:03

For several years I have pm'd those who haven't responded to their threads.

I have enough time on my hands most days to be able to scroll through the previous day's threads and spot any 'non-returners' and so send them guidelines on how to find their replies.


Quite a lot are grateful as they hadn't a clue about how things work on here. (if they read the flippin' guidelines it would help!)


Some tell me they have seen the replies thank you...........they just haven't responded on the thread!!!!! Grrrr


And there are those who do not respond any which way!


Something about a horse and water springs to mind :-D



Cx

Braken

Braken Report 5 Feb 2012 21:09

Nice one good thinking

I know when you first join it's very difficult to work things out but quite often it's just pure ignorance and bad maners

Would be nice to see a thankyou now and again

SylviaInCanada

SylviaInCanada Report 6 Feb 2012 00:08

quite a lot of people seem to expect that GR will send them an email to say there have been responses on any thread they have started or posted on

They don't!


................ so no email, they think no response, so don't bother coming back.



We should be reminding all apparent new posters on the Boards to look at the My Threads to see if there have been new postings ........ as well as using My Threads to FIND their threads!



sylvia

WhiffingSiggs

WhiffingSiggs Report 6 Feb 2012 00:20

If people have paid for membership they may think it's all part of the service. If you enjoy doing lookups, don't worry about it. If it does bother you then don't do the research. People really don't expect such quick responses. One sensible comment I've seen left somewhere is for threads to be deleted once solved. And really, I'd suggest that old threads be automatically deleted anyway. What's the point of having a 5 year old thread? (apart from the excitement that it apparently causes amongst the forum police when someone dares post on it )
Love and Peace :-)

GlitterBaby

GlitterBaby Report 6 Feb 2012 00:20

Perhaps if they studied the boards for a few days before they post they would see how the boards work or as already said read the guidelines.

It is not rocket science