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GRO Certificates - A Petition

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ProfilePosted byOptionsPost Date

WayneTracey

WayneTracey Report 21 Mar 2010 11:54

Oh i agree FBG

I have come acroos some that have been completely unhelpful!!

Thats why i said 'most' the best have to be Lancashire....they are amazing. It has never been a bother for them to find data for me, even calling me back!

The best for burial data etc has been Wednesbury, they even came out to show us a 'patch of grass' where 'roughly' the OH's ancester was.

Even though there was nothing to see and only a guestimate as to where the grave actually was this guy made an effort to come out and meet us.

Maybe he just enjoyed the excuse to leave the office for a little while?


Tracey x

Victoria

Victoria Report 21 Mar 2010 19:36

family research is a hobby like any other. all prices are going up.

my horses feed is now more expensive, but keeping them is a hobby and choice. and i choose to pay.

unfortunatly family research is not a hobby it is an addiction! and i will happily pay extra to get my fix. sometimes i will have to go cold turkey though. but the horses need to be fed!

the way i see it is i don't smoke or drink so the gov can't take my money that way, this is one addiction i give them money for and i'm ok with that.

bmd

bmd Report 21 Jun 2011 23:59

my sister and I have purchased about 50 certs we share the cost of each cert £15 each we too find that reg offices and GRO can be very sloppy and unprofessional sometimes ,they say cert not found, yet a few weeks later supplied with exactly the same info, they will say they have it.
I believe it is like all gov depts ,depends who you speak to some staff are helpful others utterly useless.The costs at reg offices seems to vary which office you deal with ,typical government con.

+++DetEcTive+++

+++DetEcTive+++ Report 22 Jun 2011 00:16

Sorry bmd, but do you mean to say that you pay a total of £30 per certificate, or is that what is in your 'kitty' at any one time?

BMD certs (with ref numbers) should only cost £9.25, including postage to anywhere, if you order from www.gro.gov.uk.

Are you ordering via another site who are making a profit, or is something else going on?

If you can't find the correct record number for ordering, always consider starting a thread on this board. Someone is bound to be able to help, and Ancestry do have a number of London PR images available

GRO are able to do a search within certain parameters. Someone else needs to give specific details on how to arrange it, but it is something along the lines of 3 years +/- a year you give, to the first record they come across which matches your criteria. If they can't find one, you've lost your £9.25 and you have to start again.

Madmeg

Madmeg Report 22 Jun 2011 01:00

If we are naming names, Macclesfield, Cheshire are the best in the world. Personal Service including phone calls if unsure, fast postal service, willing to look for anything. Macclesfield for the Award!

ElizabethK

ElizabethK Report 22 Jun 2011 09:00

" the costs at some register offices seem to vary depending on which office you deal with,typical gov con "

Yes,they will vary because they come under the County Councils who will decide their own charges-not directly the government

Denis

Denis Report 22 Jun 2011 11:03

"I do wish Julie, you were my employer, and I'd come into your office and ask for a 32% rise for no additional work, and see what your reply would be lol"

Paul, if you hadn't had a pay rise since 2003 then Julie would probably have been fairly sympathetic.

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 22 Jun 2011 11:19

Have you seen how old this thread is? It was objecting to the rise to £9.25 in early 2010 which is now the standard price. :-D

FannyByGaslight

FannyByGaslight Report 22 Jun 2011 11:53

Sorry Madmeg ................but Bala,Holywell,Lampeter and ,Neath/Port Talbot and Alnswick are right up there among the best too....

I know its an old thread Shirley,but it did pop up on "my threads"so thought I would add some plaudits for some more excellent reg office staff..

Phone calls to ask if they have the correct one before posting most times,and indeed one sent the wrong one once and asked me to send it back as it was their mistake and sent me the correct one.. :-)

The extra mile has been taken by all for me and when dealing with Jones/Davies/Evans and so on to come back within a day with a "Jane Davies/Jones circa and poss born"after a phone call to them you cant but expect me to sing their praises... :-D

Sarah

Sarah Report 22 Jun 2011 18:15

I must agree with madMeg about Macclesfield, and the staff at the cemetery office were very helpful too.

David

David Report 23 Jun 2011 22:34

Hi
I seem to be lucky to have my family ancestors living in Surrey. I just go to the surrey history records in Woking and there I can find Certificates on microfiches etc and print them off for 50p (perhaps they have go up as I haven't been this year yet)

Sorry so many of you find in expensive.

bmd

bmd Report 25 Nov 2011 23:20

Paul; well said
Julie; are you perhaps a civil servant working in a reg office?you obviously didn't read my comments properly, I did not complain about the price, what I said was why do different reg offices around the UK charge different prices for the same cert and service, if every office charged the same price it would be fair whatever the price but lets have fairness.
To those who say it would not be fair for other people to subsidise our hobbies, who suggested they should, I did not.
To the pensioner I too am apensioner but do not expect concessions I am simply asking that wherever you live in the uk whatever office you deal with, the cost of the certs should be the same, The service given is the same all over uk so the price should be.

GlitterBaby

GlitterBaby Report 26 Nov 2011 14:11

This is an old thread and the charges went up

Really not a lot of point still posting on this

Julie

Julie Report 28 Nov 2011 14:26

bmd Report 25 Nov 2011 23:20
Paul; well said
Julie; are you perhaps a civil servant working in a reg office?you obviously didn't read my comments properly, I did not complain about the price, what I said was why do different reg offices around the UK charge different prices for the same cert and service, if every office charged the same price it would be fair whatever the price but lets have fairness.
____________________

Seeing as i posted back in March 2010 & you posted June 2011..im not sure how i would have read your comments before i posted.........When you have worked that one out please let me know
also no i don't work as a civil servant working in a reg office im actually at home recovering from having a mastectomy & also having 6 months worth of chemo