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JaneyCanuck
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19 Jan 2010 23:22 |
You only have to look at my first post in this thread to see that all of your responses thereafter have been uncalled for, to put it extremely mildly. As, of course, was your berating of Sylvia, which actually did start your entire mess here. Well, really, your lengthy disrespect of and disregard for the work done on your behalf by other paying customers had already done that ...
I am a paying customer of this site. Practise what you preach. Or keep up the condescension, patronizing, utterly offfensive armchair psychologizing and lecturing. You may have noticed that no one is actually interested in any of it. Me included. Being aghast and amused is not the same as being interested.
PS - would you like to give the names on the PMs you've received? I'm betting there have been a few - and that I can name several of them. Invite them to post, if so!
2 weeks later - while saving this little specimen thread as a souvenir - I reailze I forgot to say something I meant to say.
"You have probably all gathered that I am Jewish and a remark about the Gospel as writ by St Jeffery is to say the least insensitive."
Ooooh. The Jewish card.
I'm an atheist. Perhaps I should moan a bit about the Inquisition and what the awful Christians did to *my* people throughout history. I wonder what life was like for us atheists before what we now call the Common Era ... in places where Jewish law governed ... .
And I wonder why the poster here who referred to your great-grandfather's "Christian name" (a term I do find very insensitive and completely outmoded) didn't get that card flung at her? Hm.
Taken leave of my senses, moi? Some people surely do wish!
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Jeffery
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19 Jan 2010 22:57 |
Janey
You are very cleaver at twisting words, interpreting things that are never said and now manipulating posts in an incorrect order. You must have been a very successful lawyer. And I mean that as a compliment.
You only have to look back to see your post directly after mine where I offered my since apology. Yours appeared before Sylvia's thank you and Quinsgran's let that be the end of the matter. So, clearly you were not prepared to accept my apology and launched into a very hurtful diatribe about the Gospel as writ by St Jeffery.
You have probably all gathered that I am Jewish and a remark about the Gospel as writ by St Jeffery is to say the least insensitive. I let it go from that stand point at the time, but your continued attacks, threats and now an attempt at ridicule compel me to mention it.
You spoke about not knowing the people to whom you speak, well it also applies to the 'askers' . My main concern all the way through these posts was that one should respond in a more professional and sensitive manner. Not much to ask in my opinion. But you singularly have refused to accept this basic courtesy. I would suggest if you are unable or unwilling to do that, then perhaps you should consider your position.
I sincerely regret that all this has been dragged out into the open and I am sure all of you could well have done without it. But there was no way this could have been done in private.
I may be wrong here but I thought that I would not have been able to access this forum without paying a subscription. As it is I have paid a subscription for help and I have freely admitted I did not initially accept the advice given. Surely no great crime? I apologizsed for causing anyone any offence, I thanked all those who had helped me and yet you Janey and you alone sort to attack almost me in every post I made. Do you not wonder then why I said all those things to you?
If I am the paying customer, and I am not sure that I am, but even so, surely initially I am entitled to some degree of courtesy?
It is all very sad as there are many on this forum who have offered sound advice to me and have said nothing when it was rejected and it all has to be spoiled by you.
Jeffery
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JaneyCanuck
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19 Jan 2010 19:29 |
All hail the master of the last word!
Sylvia (in Canada) Today at 01:09 Thank you, Jeffery Let's now forgive and forget and move on from this unfortunate spat.
Quinsgran Today at 02:00 Well said Sylvia. Let that be the end of the matter
Jeffery Today at 09:53 I am sorry to all who by now must be fed up to the back teeth with the line these postings have taken. But I am compelled to respond to Janey's vitriolic comments. It seems to me Janey that you have not read every word carefully in the preceding posts. Is it not a requisite of a lawyer to read carefully that which is written? Didn't you write 'I am fed to the teeth with people posting and PMing about all their personal problems and how it excuses their behaviour on the boards' .... 'should really reconsider their decision to make the request'? 'One can do what one very well likes, is what one can do' Pray why moan then? I did say don't react, but then said it was rich coming from me, so implying that I am not above the gospel as writ by St Jeffery. Writ by St Jeffery , how spiteful is that? You still don't get it, do you? Whether you are dealing with the general public at large, in libraries or a membership site such as this, my opinion is that it does not give you the right to be rude (offensive). As I have said before, it destroys your credibility, which to my mind you have singularly done by your rude (offensive) response. It seems to me that you are not prepared to admit that perhaps there is something that you can take away from all this. You mention self-examination- exactly. I can understand that you would wish to stand up for your colleagues, but there are ways of doing that without resorting to what I can only describe as nastiness in your last post. Having read something of your travails in your posting, and I should imagine that it must be difficult for you, perhaps it is because of these events that prompts you to write in such a manner. Of course none of us are aware to whom we are writing, but that is neither here nor there if basic courtesies are ignored. Hopefully you would be more courteous in a face to face meeting. All I am saying is, why should it be any different in a forum such as this. Perhaps I have got it all wrong in that one can say things that are hurtful to enquirers and then tick them off for pointing out that there are perhaps better ways of dealing with those who reject your advice. This has all been a salutary lesson for me and I must make a note never to return to this site for any further information that I may require about my ancestors.
Jeffery Today at 19:09 It's a pity that you did not accept my apology as Sylvia did and let the issue close as suggested by Quinsgran.
rofl
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Jeffery
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19 Jan 2010 19:09 |
I really think that you should re read all the posts up to me apology, which Sylvia graciously accepted. Rather than accept it you launched an unwarranted attack and slur on my character.
It seems to me that you don't care a fig about what people think and it's fine for you to make appalling accusations, but if I'm to defend myself I'm accused of flinging utterly appalling and utterly ignorant insults around.
The remarks that I have made on these last posting were directed at you only in response to your tasteless remarks.
In my opinion you have not come out of this with any credit and your attitude and responses I believe have not done this site any good either.
It's a pity that you did not accept my apology as Sylvia did and let the issue close as suggested by Quinsgran. Clearly something riled you about me right from the off and were hell bent in having a go.
If you feel the need to report me, for what I don't know, then do so.
Jeffery
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JaneyCanuck
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19 Jan 2010 17:35 |
What I owe you is a report to the site management for the utterly appalling and utterly ignorant insults you have been flinging about here -- at myself and also women whom I count as friends, and to whom your opinion of me or them matters not a pinch of pigeon poop.
I'm happy to let you have the last word though! Have at it. ;)
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Jeffery
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19 Jan 2010 17:27 |
Janey
I'm not sure how you arrive at your absurd assumption that I am a misogynist. That to my mind is a disgraceful accusation.
You seem to have an irresponsible habit of twisting words and making ridiculous assumptions.
I am really appalled at the tone of your response and I think you have shown to all your colleagues and to whoever else is reading this how spiteful you can be.
In my opinion you have lost leave of your senses as well as losing the track of what has been said, what has been admitted and what has been apologised for.
It seems to me that you lack the common courtesies of life and the grace to accept a sincere apology.
I really do think that you owe me an apology.
Jeffery
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JaneyCanuck
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19 Jan 2010 14:21 |
Oooooh. Vitriolic.
What I get is that someone is supercilious and self-important and surrounded by WOMEN in this thread who must be put in their place. The latest tactic, suggesting that I am too emotional to be engaging in this activity (it being a very logical one, at which all the women in this thread excel, and in particular outdid you), was to be expected.
One of the things I have devoted years of time and effort to is dealing with misogyny in all its manifestations.
"This has all been a salutary lesson for me and I must make a note never to return to this site for any further information that I may require about my ancestors."
If I had a nickel for every time this whine has been heard ... . I guess women are supposed to be cut to the quick at the sight of someone cutting off his/her own nose to spite them.
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Jeffery
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19 Jan 2010 09:53 |
I am sorry to all who by now must be fed up to the back teeth with the line these postings have taken.
But I am compelled to respond to Janey's vitriolic comments.
It seems to me Janey that you have not read every word carefully in the preceding posts. Is it not a requisite of a lawyer to read carefully that which is written?
Didn't you write 'I am fed to the teeth with people posting and PMing about all their personal problems and how it excuses their behaviour on the boards' .... 'should really reconsider their decision to make the request'?
'One can do what one very well likes, is what one can do' Pray why moan then?
I did say don't react, but then said it was rich coming from me, so implying that I am not above the gospel as writ by St Jeffery. Writ by St Jeffery , how spiteful is that?
You still don't get it, do you? Whether you are dealing with the general public at large, in libraries or a membership site such as this, my opinion is that it does not give you the right to be rude (offensive). As I have said before, it destroys your credibility, which to my mind you have singularly done by your rude (offensive) response.
It seems to me that you are not prepared to admit that perhaps there is something that you can take away from all this. You mention self-examination- exactly.
I can understand that you would wish to stand up for your colleagues, but there are ways of doing that without resorting to what I can only describe as nastiness in your last post.
Having read something of your travails in your posting, and I should imagine that it must be difficult for you, perhaps it is because of these events that prompts you to write in such a manner.
Of course none of us are aware to whom we are writing, but that is neither here nor there if basic courtesies are ignored. Hopefully you would be more courteous in a face to face meeting. All I am saying is, why should it be any different in a forum such as this.
Perhaps I have got it all wrong in that one can say things that are hurtful to enquirers and then tick them off for pointing out that there are perhaps better ways of dealing with those who reject your advice.
This has all been a salutary lesson for me and I must make a note never to return to this site for any further information that I may require about my ancestors.
Jeffery
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Battenburg
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19 Jan 2010 02:00 |
Well said Sylvia. Let that be the end of the matter
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SylviaInCanada
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19 Jan 2010 01:09 |
Thank you, Jeffery
Let's now forgive and forget and move on from this unfortunate spat.
sylvia
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JaneyCanuck
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18 Jan 2010 23:30 |
"The general public at large couldn't care a fig about who answers their question as long as they get an answer which leads directly to solving the query."
This isn't the general public, and this isn't the public library. This is a membership site at which individuals are addressing other members. And I don't care what any of them don't give a fig about.
"No matter how provoked one may be and how inconsiderate one views the questioner, surely one doesn't have to rise to the bait and be rude. I'm afraid it is a one way thing and I don't think that one can expect anything else. If one does, then perhaps voluntary work is not for them."
One can do what one very well likes, is what one can do.
I have done decades of volunary work, including my professional pro bono (or just plain unpaid) work as a lawyer representing victims of torture and other people with quite a lot of personal problems, and so one might want to consider - again - that one is talking to people about whom one knows precisely nothing, before lecturing them.
"Although as you say it is not the same as Citizens Advice work, but the principles are the same whenever one is dealing with the general public. Don't react."
Whazzat, the gospel as writ by St Jeffery? If one voluntarily gives of one's time and resources and doesn't like the response, one really may react as one sees fit. There's no rule in my book that says "don't react".
"What I am saying that it would be unlikely that one would be rude to someone facing you just because they happen not to agree with you or would not accept your advice."
Quite.
No one here was rude to you, so perhaps you're engaging in self-examination.
"I know this is all rich coming from me and of course I should have known better than to react to Sylvia's comments."
Isn't that just the funniest thing ... how you can tell everyone else that the rule is "don't react", and yet you did ... and of course Sylvia's comments were not the issue here ...
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Jeffery
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18 Jan 2010 23:16 |
Sylvia
I can understand what you say, but my not needed exposition on CAB was merely to illustrate that before launching into an answer, it would be wise for one to extract some more information from the enquirer, particularly if one felt the information given was not sufficient.
It was unfortunate that on this occasion your line of research would have been most unlikely to have led you to the correct answer. As I said it was the name Flamberg that was the key in the 1901 Census. I had already searched the 1901 Census under Flamberg and found nothing. I knew from a birth certificate registered a few months later that he lived at what I thought was Frostie Mansions, which turned out to be Frostic.
I have admitted that I was wrong to dismiss out of hand the suggestion that Hamberg was my man. Had I not come back to admit that Hamberg was Flamberg, you would never had known whether you were right or wrong. I was honest enough to let you know. I could have said nothing and gone on my merry way.
Would I have eventually thought of searching for Hamberg? probably not. But I did not mean to dismiss all suggestions and it was your unfortunate remark about letting me do what I will with the information, that caused my to react in an uncharacteristic manner.
It was, in hindsight, unfortunate that we had this spat and if you feel that my apology was somewhat strange, I now offer you my sincere apology and regret any offence I may have caused you.
As it has been said there are no winners here. None of us are perfect, at times we get it wrong, and the mature approach is to admit it.
Jeffery
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Jeffery
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18 Jan 2010 20:41 |
This is turning into an interesting thread.
But isn't this to be expected in your line of voluntary work. The general public at large couldn't care a fig about who answers their question as long as they get an answer which leads directly to solving the query.
No matter how provoked one may be and how inconsiderate one views the questioner, surely one doesn't have to rise to the bait and be rude. I'm afraid it is a one way thing and I don't think that one can expect anything else. If one does, then perhaps voluntary work is not for them.
Although as you say it is not the same as Citizens Advice work, but the principles are the same whenever one is dealing with the general public. Don't react.
What I meant about sitting round a table face to face is that the conversation would not have been remotely like the written postings. One is able to speak much more quickly and to define more precisely what one means and one can change tack in mid sentence. What I am saying that it would be unlikely that one would be rude to someone facing you just because they happen not to agree with you or would not accept your advice.
It's not a question of lecturing, my remarks were born out by some the remarks of those who responded to my query.
As I have said it is a one way thing and if one can't accept that well.... Gosh, if I had thought otherwise I would have packed in the CAB years ago.
I know this is all rich coming from me and of course I should have known better than to react to Sylvia's comments. But none of us is perfect and from time to time it does no harm to have ones feathers ruffled. Hopefully we can learn that we are after all, human, sensitive and fallible. As one who has worked in the voluntary sector for more than 20 years,10 years at the CAB, I can honestly say that I have enjoyed it in spite of, by and large, an ungrateful public.
May the spirit of all volunteers live long.
As I said in my last post, keep up the good work.
Yours in complete contrition.
Jeffery
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SylviaInCanada
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18 Jan 2010 19:35 |
Thank you for the somewhat strange apology Jeffrey.
We really didn't need the exposition on CAB however, as I think most people know what it is, even us "foreigners"
May I add that one thing that requesters often forget is that they have all the information and ins and outs of the relationships in their heads ................ the helpers don't.
We have to get our heads around that family so we can get a "feel" for them. That means that most of us at various times will post information that the requester thinks is unnecessary because they have it or know it.
We really want confirmation that we are following the correct trail.
As I said, I was confused because it was Menachem in the Family Trees ................. a name you had never mentioned. But Menachem WAS Freedman, and it was a variant of Menachem that turned up in that 1901 census
I really must congratulate those who realised that Mxxxxx Hamburg was really Freedman Flamburg
An excellent piece of lateral thinking!!
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JaneyCanuck
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18 Jan 2010 16:34 |
And once again -- how about the *askers* sit quietly and think about the people they are asking? The faceless search engines with fingers who inhabit this place answering strangers' questions ...
I am fed to the teeth with people posting and PMing about all their personal problems and how this excuses their behaviour on the boards (this is not the case here). Everyone has problems. I've spent the last year having a mother and sister in treatment for cancer, having eye surgery myself to correct previous disastrous surgery and health/vision problems as a result, having my partner almost die of diabetic complications, and having a host of other problems I don't happen to feel like discussing in public. One of our most active and charming helpers here, Lewella in Australia, died a few weeks ago of cancer herself.
This isn't the citizen's advice bureau, it is a place where peers help with research, not personal problems. Someone who has personal problems that they feel prevent them from being considerate of people they ask to devote their own time and resources to their questions (again, not the case here) should really reconsider their decision to make the request.
I really am just tired of being lectured about showing consideration for people who show none -- again, a response to your general comments, not to the specific situation here.
As far as sitting around a table, hopefully you yourself would have listened more actively, Jeffrey, because otherwise I think you would have got yourself throttled out of frustration.
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Jeffery
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18 Jan 2010 14:27 |
Indeed.
I hope that all of us are not too proud to have learnt something from these postings. No one is the font of all knowledge. Misconceptions and mistakes, are all too common in life. This is particularly so with the written word. If we all sat round a table and had a face to face discussion as to how to find a particular name in a Census, I'm sure we would have all reacted differently towards each other; maybe being more polite, thanking one another for their input, doing one's utmost to control one's emotions, etc, etc. Perhaps we should consider this when we write; just image you are sitting opposite the person to whom you are writing. That way we may get the best out of each other.
Best wishes to you all and keep up the good work.
Jeffery
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AnninGlos
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18 Jan 2010 10:15 |
I agree, thank you for apologising Jeffrey, maybe any newbies who have read this thread will realise that it is good to thank people, give enough information, not get irritated etc etc.
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Battenburg
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18 Jan 2010 09:38 |
And I think this should be the end of the matter Nobody wins and everyone feels uncomfortable. Jeffery has admitted he was wrong and apologized to all who feel offended.
Lets keep it friendly
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Jeffery
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18 Jan 2010 09:22 |
Janey
If you bother to read all the posts you will note that I have thanked all those who helped me.
It seems that a number of you don't make any allowances for newbies who perhaps don't initially take your advice. As I have said there seems to me to be a sense of smugness about one or two of you. Some of you believe you are absolutely correct and if the advice is not followed some of you get irritated.
What you are overlooking is that I revisited the 1901 Census, having thought about the advice given, and admitted that Hamberg was Flamberg the person I was looking for. I could have said to myself ooops! and said nothing on the boards and the matter would have ended there. But no, I was honest enough to say that one or two of you were right after all.
In essence the find boiled down to the name Flamberg and 8 Frostic Mansions. It was irrelevant that his first name was Monassch or Freedman in this instance, as the record was found by searching under the name of Hamberg. I did not persistently ignore advice. Barbara as it transpired found the family at 8 Frostic Mansions and with the help of Quinsgran and another member of my family I pieced together the clues that the family were the Flambergs. I admit I was adamant that it was not the Flamberg I was looking for.
What Silvia found was extraneous information which had nothing to do with the 1901 Census, hence my remarks to her about reading carefully the original post.
I do appreciate that you all give your time freely and at your own expense and of course I am grateful, but I must say this, there are ways of presenting information in a friendly professional manner and it's not helpful to get irritated if initially we don't follow your advice. Sometimes the penny drops, as in my case. And as I have said I had the decency to come back and tell you all.
I am experienced in giving advice to the general public as for the last ten years I been an advisor for the Citizens Advice Bureau (CAB) on a voluntary basis. (I am not sure whether or not you are aware of the work of the CAB). We are trained to listen carefully to what the client wants, search for the relevant information and present it in a clear professional manner so that the client can readily understand it. Part of the process is to prompt the client to give more details if initially the information is not sufficient. One thing you do not absolutely do is to get irritated with the client and display any kind of frustration if the client does not follow your advice; and you certainly don't shout or show your frustration in writing.
I have probably shot myself in the foot here by saying what I have with regard to seeking more information from the client. But sometimes as in this case it was not obvious to me that I needed to give more information. The name Flamberg at 8 Frostic Mansions seemed sufficient and indeed it was.
It perhaps need hardly be said that on some occasions people searching for lost relations come across some harrowing facts. Sensitivity, empathy an a calm approach are among the qualities that I think are essential.
It behoves all of us who give advice to the general public, not to judge them against our own bench mark. We are all different and the skill of an adviser is to recognise this and give advice in a manner that does not upset the client. If a client does not accept the advice then perhaps a shrug and a wry smile in private may not go amiss.
Finally as it seems that I have ruffled a few feathers, I do apologise and do thank everyone for the effort they have put into it, even Sylvia.
Jeffery
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AnninGlos
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18 Jan 2010 08:36 |
Ignoring all the whys and wherefores of the actual information asked for given and received, what an extremely ungrateful man. Jeffrey, I assume that you do realise that all the people who give their time to do look ups and searches for people on here do so in their own time, using their own resources, for which they have paid subscriptions. Some of these subscriptions cost over £100 a year. they are not paid to do this, they are ordinary members of GR who do it because they like to help other people.
A simple thank you is all they ask, not too much to ask for is it? Next time you ask for help think back and you will know why you don't get it.
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