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Cannot use Password Reset

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nameslessone

nameslessone Report 30 Aug 2020 09:51

David
Genes don’t check this board anymore. If you want them to help you reset your password then you need to email them at [email protected] and hope that you eventually get a reply.

David

David Report 29 Aug 2020 15:40

I have lost my password so now have to use Facebook to enter the site.
I have frequently tried to use the 'change password' email but by the time I get to the email it says "only valid for a short period and unfortunately the period has now expired"
Please would extend the period available to say 10 or 15 mins to allow us time to reset our password.

David