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Profile | Posted by | Options | Post Date |
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William John | Report | 28 Apr 2013 23:02 |
Why do I get no matches shown when I type a person’s full name in the search box on my tree? If I add a DOB it can find them but otherwise I get the ‘No matches found’ message. I realise that by typing just a surname I can get a list of everyone in that family but with a large tree it can take a lot of scrolling to get to who I want. Furthermore on the old tree it retained the name in the search box so that you did not have to re-enter the details for another search. This made life much easier and it would be helpful if feature was re-instated |
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Porkie_Pie | Report | 29 Apr 2013 09:05 |
William, You don't say which search you are using? |
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William John | Report | 29 Apr 2013 19:32 |
Roy, |
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Porkie_Pie | Report | 29 Apr 2013 22:32 |
Bill, your not alone but GR have changed where the save button is on the details panel, |
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grannyfranny | Report | 30 Apr 2013 13:29 |
But on the old tree, if you didn't 'save' and tried to move on to another entry, there was a prompt message to save or cancel. It was very useful. |
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Researching: |
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Porkie_Pie | Report | 30 Apr 2013 13:40 |
grannyfranny, I understand about the prompt, i'm just saying that GR have improved the new tree in recent weeks with regard to the save button, |
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InspectorGreenPen | Report | 2 May 2013 17:19 |
Did GR not say somewhere that there was a bug with the tree's name search facility they are looking into? |
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William John | Report | 2 May 2013 19:47 |
Dropped them a line regarding the search trees and save problems and had a reply that said they were aware of these issues and were in the process of fixing them. Hopefully the problems will soon be resolved! |