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ProfilePosted byOptionsPost Date

SylviaInCanada

SylviaInCanada Report 5 Apr 2013 03:37

That changing of auto renew from OFF to ON has been happening for many years!

I always have mine set to OFF, because I am never sure which credit card I will be using, or whether the number will have changed.

For the last 6 or 7 years, I have always had to double check 3 or 4 times during the year ............. and almost always have found that it has reverted to ON


so ON must the default position.



sylvia

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

InspectorGreenPen

InspectorGreenPen Report 4 Apr 2013 07:46

Yes, that's correct. You can view everything (apart from your password which can never be seen) and make some changes.

Changes to password, email and to delete your account all require you to re-enter your current password.

I'm not sure what happens with the page with your card details as I think this isn't visible until your subscription is up for renewal.

Patricia

Patricia Report 4 Apr 2013 00:08

I didn't need to enter my password/email to see the account details or to make changes.

Not a good idea imo

Researching:
Our Main Lines: - SEYMOUR - Lancashire,Yorkshire, BAKER - Essex, Kent & Sussex, HANCOCK - Devon, Somerset, Surrey, Middlesex, PATERSON - Glasgow, Middlesex - they did like to move about!!!

InspectorGreenPen

InspectorGreenPen Report 3 Apr 2013 20:35

That's odd. I have just checked my Auto-renew and it was on as well, I always set it to on so if the wires had been crossed it should have been set to off.

Apparently you still have to enter your current password in order to change it, and / or your email address.

Patricia

Patricia Report 3 Apr 2013 09:22

Seems like it may have altered the Auto renew on/off too. I have just checked mine and it was on, I always set it to off.

Researching:
Our Main Lines: - SEYMOUR - Lancashire,Yorkshire, BAKER - Essex, Kent & Sussex, HANCOCK - Devon, Somerset, Surrey, Middlesex, PATERSON - Glasgow, Middlesex - they did like to move about!!!

GlitterBaby

GlitterBaby Report 30 Mar 2013 23:24

I sent the Team a message about this same question a couple of days ago.

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

Kense

Kense Report 30 Mar 2013 16:11

http://www.genesreunited.co.uk/boards/board/announcements/thread/1320465
It has been like it since they implemented the above change.

Thelma

Thelma Report 30 Mar 2013 13:16

Since I first started in 2003 it has needed me to enter my password to access
"ACCOUNT" not any more.Why is this?