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Suggestions Board

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ProfilePosted byOptionsPost Date

GlitterBaby

GlitterBaby Report 20 Jan 2013 00:10

It feels as if members are wasting their time contributing to the threads without some sort of feedback

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

InspectorGreenPen

InspectorGreenPen Report 18 Dec 2012 18:58

In GR's own words, regarding responses to suggestions:-

"This board is for you to add your suggestions for changes you would like to see made to Genes Reunited. We will be unable to respond to each post individually, but we will be checking the suggestions regularly and taking your suggestions on board."

and

"We will read every suggestion, but, much as we'd like to, we are unable to guarantee a reply to each and every post."

So, it appears is doing what it says on the tin.....!

GlitterBaby

GlitterBaby Report 14 Dec 2012 12:52

The odd reply from the Team.

Could they please give some idea of which suggestions they have taken on board and are actually working on.

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

GlitterBaby

GlitterBaby Report 21 Oct 2012 17:36

The new suggestion threads are now celebrating 8 weeks.

Is anything going to happen ?

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

GlitterBaby

GlitterBaby Report 20 Sep 2012 22:01

The three "new" threads are now almost 4 weeks old and still no decent response from the GR Team.

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

GlitterBaby

GlitterBaby Report 17 Sep 2012 23:05

Oh dear

I feel the members are wasting their time bothering to post on this board without any feedback from the Team, other than Estelle, as to when or if any suggestions are going to be taken on board.

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

SylviaInCanada

SylviaInCanada Report 12 Sep 2012 20:56

I noticed :-D

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

Joy

Joy Report 12 Sep 2012 15:06

Have found a few more, Sylvia :)
;-)

SylviaInCanada

SylviaInCanada Report 10 Sep 2012 20:29

:-D :-D :-D

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

Joy

Joy Report 10 Sep 2012 20:15

Indeed, Sylvia; now I wait patiently :)


I shall check back in the meantime .......... :)

SylviaInCanada

SylviaInCanada Report 10 Sep 2012 20:12

Joy


I noticed that ....... but they are now all in one place. GR's Suggestions for ....



so the time has allowed you to combine them in one place. :-D

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

Joy

Joy Report 10 Sep 2012 18:50

Sylvia, I have posted suggestions here that I had previously posted :)

Roger

Roger Report 10 Sep 2012 18:38

Well I get the feeling the Genes Team ar not getting the reax=ction to the new site as they wished.

So are not responding to it because they hope we get sick and go away.

Some hope ............

GlitterBaby

GlitterBaby Report 10 Sep 2012 18:21

Why do I feel this site has been let down by the GR Team ?

This board is not getting any feedback so what is the point of having this board

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

SylviaInCanada

SylviaInCanada Report 7 Sep 2012 20:57

The ONLY good thing about the length of time since they set up the 3 threads asking for suggestions for improvement is .........................



we've all had time to think of things, and post




But 2 weeks without ANY response from GR is wrong, wrong, wrong!

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

Kense

Kense Report 7 Sep 2012 13:17

I expect the team are busy with the fair this weekend, perhaps they will respond next week.

GlitterBaby

GlitterBaby Report 7 Sep 2012 12:44

If Estelle is the only member of the GR Team that comments on the board then this site is going downhill quicker than I thought.

Any response from the Tream would be welcome. The silence is getting deafening.

Waste of time any one posting suggestions that at the moment are just getting ignored.

Researching:
PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

Kense

Kense Report 5 Sep 2012 11:15

There is no set time in which Genes have to read or respond to suggestions on this board, unlike messages to support where they do have to respond quickly.

Since this board is for suggested improvements rather than fixing faults I would hope they give priority to fault fixing before suggestions.

JustJohn

JustJohn Report 4 Sep 2012 22:34

Simon Estelle was certainly reading the threads and making a comment or two in first week. I would not begrudge her a week's holiday.

I have been told that she and the team are in Newcastle this Saturday and a genealogical fair, so hopefully a couple of us will be able to get there and find out a little more what they are thinking.

I am in Wales and have no passport currently to enter England :-D ;-)

Researching:
Amelie my granddaughter's ancestry. My ban until 1 Jan 2021

Simon

Simon Report 4 Sep 2012 21:43

Well, Estelle is 'out of the office until Thursday 6 September', so maybe - hopefully - we'll get some kind of response to all the suggestions when she gets back. I'm surprised though that, having set up the Suggestion boards she went off on holiday seemingly without arranging for a colleague to respond to them.

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