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Hi
I have been on GRU for about 3 years and found the old tree easy to use but when the new style tree came along, I did get very confused about the 'add' and 'save' buttons and would put the same person on twice. It has taken me some time but I have just about got the hang of it but it is more cumbersome to use.
The search functions are a great improvement when you can get similar spellings bought up instead of having to put all the different permutations in one at a time.
The reduction in numbers could be that with the economic times, this is where they can save money, could be that the initial 'craze' to trace your family has worn off.
It would be interesting to know if Ancestry and the like have lost people, have not seen much advertising (apart from show sponsoring) for any of the sites over the past 6 months
Chrissey
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Thanks for that Roy.
To find someone in my tree (this 'new' one) I had been going through the box in the 'Immediate Family' window [Search Tree]. I entered the name of the person I wanted to find and either a window would appear listing the people found with that name or a message informing me that such a person was not there. Unfortunately when I clicked on the person I was interested in there was a brief and almost silent (!) click and the window disappeared leaving the immediate family screen as was.
I had mailed the Tech team asking about a similar problem I was experiencing when clicking on the purple button to find Tree & Record matches.
Alex replied saying “When you click on your tree matches, they open up on the Genes Reunited webpage and not on the tree page, I have just tested this by logging into your registration, opening your tree and clicking on tree matches and this service is working correctly.
Please make sure you then check the new Genes Reunited webpage and not the page where you see your tree. You must also make sure you are allowing pop ups on your browser otherwise the new page will not be able to open.”
Unfortunately I think that must have been a 1-day wonder as it has never worked for me again!
For the moment I shall stick to your method Roy :-D
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Catherine, Thanks for the reply, hope everything works for you now
Roy
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John
Please note that I did not say that 80% of all GR members are satisfied with the tree
I would not do so as I have no idea of a) the number of active GR members, or b) the number of them satisfed or not satisfied.
I did say .....................
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I can say that I have about 20 "close" contacts, ie people I chat to every day, on these boards.
Of those 20 ................
3 or 4 no longer do anything with their tree (plus me)
2 or 3 are unhappy with the new tree
The remaining 13 or 14 are perfectly happy with the tree, and prefer it to the old tree.
Work out the percentages of that little lot!
I make it at least 70-75% satisfaction ..... or even around 85% satisfaction if you discount the ones who no longer use their tree.
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in other words ......... of my close contacts possibly around 80% (average of the numbers I gave) were satisfied.
I made no attempt to extend that to the full membership
I would like you to please correct any and all postings that you have paid with the wrong information attributed to me ...........
......... I know of one other thread that you posted on, but have no intention of searching for everywhere that you have posted erroneously.
sylvia
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Sylvia
Only Genes wil know the real statistics - and probably views have changed either was since new layout was launched - particularly since it was impossible to access old tree. Which coincided with the date I started posting my opposition these changes.
It has caused a huge wave of opinion. I have counted about 400 opinions - and less than 20 are firmly in favour. Others are struggling and seeking help.
Your comment about views of your friends is very useful to the debate. But I believe you are clearly implying with your stats that the pro-new tree percentage could be as high as 80%. I would simply suggest that statistical probablility would suggest pro's and anti's who have been silent are in roughly the same proportion as us noisy ones.
I am sure some of us newbies on these threads wish we hadn't contributed. An honest opinion may not be yours, but it is not necessarily wrong. The old tree did not seem to need fixing, and Genes are hardly likely to develop the site and bring in substantial new revenues from a predominantly "grey" and "greying" market if people are trying to turn Auto Renew off on their subs renewal (see most recent threads). And there is a lot of spare cash in the grey and greying market. Genes have an open goal and are about to sky the ball over the bar.
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