New Announcement re the TREE

Profile	Posted by	Options	Post Date
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	24 Jul 2012 18:44
	I have just seen this on the Announcements Board, and am posting on here in case some of have not looked on there. It looks as though the Team has listened to you all re the bugs .......................... 24 Jul 2012 04:55 PM by Genes We are really sorry to hear that some of you are having problems with the new tree. We just wanted to update you all on a few things as we are all working really hard to make sure these things are fixed as quickly as possible. Firstly we have found some bugs: 1). When adding names to your tree duplicates are being created. 2). When you search for names in trees you aren't always shown a name that you know is there. These 2 bugs are being looked at by our tree team as a matter of urgency and we hope to have them fixed in the next few days. We also know that some of you are unable to see the link to view other trees as it is being obscured by the search box. The way to correct this is to press CTRL and the - (minus) sign on your keyboard. This will decrease the size of the text on your screen slightly and you should be able to see the link again. We are also aware that our members who use Windows Vista as an operating system are finding that the tree is quite slow for them. This is also something we will be looking into. Again, we are really sorry if these problems are spoiling your enjoyment of the tree. We hope you'll bear with us while we get the bugs fixed. Don't forget we have added a 'how to' blog here - http://www.genesreunited.co.uk/blog.page/genes-reunited-blog/archive/2012/7/14/tree-updates. We have also got some exciting new features planned for the coming weeks. The Genes Team. sylvia
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	25 Jul 2012 19:04
	nudge for those who may still not have read the announcement
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: June 2005 Posts: 8,791 Send Message	LadyScozz	Report	26 Jul 2012 01:36
Member Since: June 2005 Posts: 8,791 Send Message	exciting new features? not sure if I need to be excited :-D I have enough "excitement" in my life already
Member Since: February 2007 Posts: 1,247 Send Message	CupCakes	Report	26 Jul 2012 06:55
	Could somebody please explain what is the relevance of this post. It is on the announcements board where it should be. We are not kids!!!!
Member Since: March 2008 Posts: 947 Send Message	Gai	Report	26 Jul 2012 07:08
	For some of us who don't look at the announcement board everyday I find it's great that other members post the information here so you know what's going on. Gai
	Researching: Moreman's of Mangotsfield, Matchett's of Ireland & Essex, Craddock's of Scotland & Manchester
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	26 Jul 2012 07:26
	hopefully, it helps a few people ..... and that really is what it all about :-D
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: March 2008 Posts: 947 Send Message	Gai	Report	26 Jul 2012 07:34
	It helps me Sylvia so please keep posting these messages. :-)
	Researching: Moreman's of Mangotsfield, Matchett's of Ireland & Essex, Craddock's of Scotland & Manchester
Member Since: June 2005 Posts: 8,791 Send Message	LadyScozz	Report	26 Jul 2012 11:15
Member Since: June 2005 Posts: 8,791 Send Message	I've missed a few of the announcements, because there isn't always a yellow "new" thingie next to it. Maybe the "thingie" is only there for one day?
Member Since: March 2008 Posts: 947 Send Message	Gai	Report	26 Jul 2012 11:22
	The yellow "new" thingie never appears on my computer and I'm on GR everyday.
	Researching: Moreman's of Mangotsfield, Matchett's of Ireland & Essex, Craddock's of Scotland & Manchester
Member Since: June 2005 Posts: 8,791 Send Message	LadyScozz	Report	26 Jul 2012 11:23
Member Since: June 2005 Posts: 8,791 Send Message	Gai - should we sent an email to GR? We want a yellow thingie!!! :-D :-D
Member Since: December 2006 Posts: 26 Send Message	William	Report	26 Jul 2012 11:25
Member Since: December 2006 Posts: 26 Send Message	Sylvia - it still doesnt work and is actually getting worse. Bill
Member Since: March 2008 Posts: 947 Send Message	Gai	Report	26 Jul 2012 11:33
	Scozz, sounds like a plan. I'll send support an email and see what response I receive. My also ask the question on Facebook.
	Researching: Moreman's of Mangotsfield, Matchett's of Ireland & Essex, Craddock's of Scotland & Manchester
Member Since: December 2006 Posts: 26 Send Message	William	Report	26 Jul 2012 21:38
Member Since: December 2006 Posts: 26 Send Message	They have stopped responding to emails - innundated??? Bill
Member Since: December 2006 Posts: 26 Send Message	William	Report	26 Jul 2012 21:59
Member Since: December 2006 Posts: 26 Send Message	Exciting new features gives more cause for concern!! Bill

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