Suggestions

At least we got there in the end Scozzie. :-D

I don't have the board experience on boards here, but I have the Tshirt

Black shirt, white letters: I Seek Dead People

I'm careful where I wear it (not a good idea for a visit to a sick friend)

:-D

Afraid I was one of those who "caused upset" - mainly because I was getting told various things, and it didn't seem to be a two-way street :-)

Totally agree with all the female posters on this thread.

I know of one long standing member that helped on the boards a lot that has walked away from this site just 4 weeks ago.

IGP is just being his usual self

I quite agree LadyKira.

Unfortunately I don't just think it will be new members who will walk away disgruntled - it will be long term members too.

Kath. x

I quite agree RR.

I have been on courses to help me improve my business and one of the things frequently discussed is

"What is my Unique Selling Point?"

i.e. what is it that makes my business stand out and be differentiates my business from similar businesses.

For GR it is the Community Boards and that the entry price makes it an affordable starting point. After getting hooked the other sites become an option but this is the best site to learn on. I am watching the site go into decline as fewer and fewer postings are on the boards now.

If this confusion continues new members will walk away disgruntled.

IGP as I see it, new members who are coming into GR via the homepage ( rather than us old lags who tend to come straight onto the boards and bypass the home page) are seeing the 'discussions' link and assuming that posting on one of those threads that are dangled so temptingly ( eg 300 'discussions' on the Keating family) will bring some 'specific' results...which a thread posted 6 years ago by someone no longer here is unlikely to do...they will then assume perhaps when no contact can be made that GR is all talk and no results ... and that imo is the problem, a site that doesn't deliver on the expectations of new members is a site that will sooner or later slip into terminal decline.

edit to add...I think that odd as it may seem some of us have grown rather fond of GR , for all its faults, and don't want it to fail ...that may just be me lol.

Snap for the year of joining IGP - so we both have been there and worn the T-shirt.


As you have already contributed on Reggie's 'Discussions' thread mentioned by jax, I simply cannot understand what it is you cannot understand.



Cx

Having been a member since 2003, I have also been there, and worn the T shirt so I also count myself as one of those members who have a great deal of experience using these boards.

So, sorry, I am still at a loss. What exactly is the problem and why is there any upset?

IGP

I think you will find that those members who have a great deal of experience using these boards to help others, will have absolutely no difficulty in understanding the problem.


Cx

IGP

Do you ever use or read the Find ancestors board?

You could also read Reggie's Discussion thread further down the board to see where the "Upset" comes from

Here is one I noticed today

http://www.genesreunited.co.uk/boards.page/board/ancestors/moys/thread/419576

Having read this several times, I really am having great difficulty in understanding what the problem actually is. What is it that is causing 'upset' ?

GR's blurb at the top of this board says that they will be taking our suggestions "on board"......I wonder when that will happen?

The next time will be the first in my experience

Although, I suppose 'taking on board' doesn't actually mean that they will act on them..............their record to date suggests that they definitely will not

Surely, it cannot be beyond the grasp of GR to add a note to the Discussions advert, stating......



"Some of the threads which you find pertaining to your family may be very old and not being checked any more. We would advise you to send a Private Message to the original poster rather than adding to the thread. If they still have the same email address, they will be notified."



Normally, I would send a pm to those who have added to old threads because there would only be the odd one or two. However, as the Find Ancestors board is now is now getting more and more of these old threads from unsuspecting members, I have decided to withdraw from that aspect. I will simply concentrate on those who have started threads of their own and leave it at that.



I do, however, feel sad for those who have received advice from the helpers re sending a PM to the OP, but who may never see it for whatever reason.



Thank you GB. RR. and S. :-D

Well said Cynthia!

If we had an emoticon for flowers I'd give you a HUGE bunch

It's hard to believe that GR has been around for (over?) ten years and it still doesn't work properly. I keep wondering what sort of antiquated system they have.

Yesterday's error messages were a nightmare!!

Thank you Cynthia. That decisions is not mine to make, but I'll certainly pass it on to the rest of the team.

Thank you for your reply.


I am sure we all look forward to hearing more news but, please, can we have an idea of what is going to happen before it is imposed on us.

It would also be appreciated if there could be some feedback from members before anything new is implemented permanently.

Thank you.

Cx

Dear Cynthia, thank you very much for taking the time to post your comments and feedback. We do listen to what our members are saying and the feedback you all give is very important. We have altered several things on the site over the years as a result of feedback.
What I'll do is have a chat with the rest of the team about the suggestions I have read lately on here regarding the new 'Community' section on the homepage and other sections of the site. We are aware that the Community is a valuable resource and we want all our members to know it is there, and obviously how to use it correctly.
When I have any more news I'll certainly let you all know.
Kind regards,
Estelle

No comment on my personal request for clarification on a specific matter... I think GB is right, that they are being very careful in what they say and where.

Cynthia, I think you deserve a medal! Not just for all the work you do (ultimately to GR's benefit) but for stating your case here in such a clear and pleasant manner :-D

Not sure the Team will reply as they have so far ignored my plea for a survey and for them to post what problems they are trying to sort out etc etc

They are being very careful as to which threads they post comments on and seem not be be taking any notice of the members replies to those postings.

Good luck perhaps for once they will listen

Maureen