Suggestions

Jax, if there's anything I can do to help then please don't hesitate to ask. You can either PM me or email me directly.

Kind regards,

Estelle

Is anybody getting ANY Hot Matches from this site?
I click on the link and get
"Don't worry - Genes Reunited looks for new Hot Matches every 14 days.

If you have no Hot Matches today or have just joined Genes Reunited, please check again in a few days as they will appear here as soon as you have some"

This has been like it for over 3 Months!!

All I get is the pathetic bog standard email saying that the system is being upgraded and names would be matched in the next 2 weeks.....Yeah Right!!
:-S

My last Hot Matches search was on 26 Jan 2014. It didn't find any.

My tree has been static this year, until last week, so that may account for no search being done.

I uploaded a fresh tree back in February and currently have 11 pages of matches, half of which are showing as new. The indication on my home page is that the last new one was on 30th April.

Flip side is that the majority are with members I have already been in contact with.

A few years back, GR conceded to a small minority of vocal but misguided members whose endless complaints about the lack of proper matching on place of birth, resulted in a new matching criteria which has reduced matching to a mere trickle, largely because of the difference in the way in which members record place names. So places that a human might match eg West Bromwich, West Brom, W Bromwich are now rejected.

Ever since then, the process has been fraught with problems resulting in matching being suspended for months on end due to performance issues, a reduction in the number of names matched on each run and, as far as many are concerned a noticeable lack of any matches being reported at all.

Personally I would have preferred things to be left as they were, or at least changed to a less rigid match algorithm so anything remotely similar in the POB would report as a possible, and leave the final decision on matching to us.

But then you can't please everyone all of the time

Sadly the fact that Glitter Baby has been banned from the site does not surprise me.

Even on Facebook peoples threads are removed willy nilly if they do not concur with Big Brother.

The worst for this is FMP as you will now find none of the posts complaining about the 'new improved' site.

What ever happened to Free Speech.

DC


This is an old thread, started in late 2012!

Not sure why Pete raised this particular one to ask about Hot Matches ............. but he did!




But, to clarify .............................


GB is NOT banned from GR, and is still active on the site.


I've seen her around recently

Yes I am still on site but not do so many lookups as in the past.

Oh I am so sorry GB xx

I am gettting fed up with adding to resurrected threads!!!!

I really must look at the date on the OP more. :-D

http://videohive.net/item/alarm-flashing-light-siren/1777096

Graham, are you going to do that everytime someone posts on the Aussie thread or the Childhood Memory thread? :-)

Hi Pete,

Please email [email protected] if you are not receiving Hot Matches.

Regards

Shelley

Anyone else struggling with the complaints process? I have been waiting 7+ days now for Alex Brett to respond to a problem with my family tree. He even had me send attachments to his personal email instead of [email protected] Decided to make a formal compliant now to get my money back!

I am having trouble uploading my latest GEDCOM file. It gets to about 50% to 70%, and then tells me that the connection to the web site is not working.

Hi Unknown / Ann

It really is useless to post on this Board, GR staff no longer look on here!

The only people who do look are a couple of members like myself who just watch the Board so we can direct people to where they might find help.

I suggest that there are 2 things that you can do .............

1. Post a message on the Genealogy Chat Board, where there are savvy members who will probably be able to help you

2. Send an email to the support group at GR, they should reply within 3 working days (ie, Mon-Fri, roughly 8:30 am to 4:30 pm)

[email protected]


I will send you a pm with the above information in case you do not know that GR does not notify you re replies to posts, and that it is up to you to return to the site and check for replies.


sylvia