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Platinum users beware !
Profile | Posted by | Options | Post Date |
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Leslie | Report | 14 Feb 2012 09:26 |
Hi Caistergirl--I to am very upset with Genes--I tried to get on with inputting my tree yesterday and in the evening after watching a silly flower thing going round and reading Please Wait--I gave up after an hour and went to Ancestry..Just tried again this morning and still no full tree coming up...I feel I've been conned out of my membership....This new working isn't as good either--you wait for ages before a response when inputting family members...I am on 635 at the moment--I have about 2310 to go in--at this rate I'll be 100 before I've done it''''Keep your chin up....The Ancient One... |
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Betty | Report | 13 Feb 2012 01:10 |
I'm so Glad that from the beginging on here I have saved all the records I have found to my computer ,'cause I am considering not renewing and would not be amused if I didn't have access to the Records. |
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caistergirl | Report | 11 Feb 2012 18:37 |
Just to keep you in the loop, if you subscribe on Ancestry, then let your subs expire, you can still view any records previously attached to your tree. |
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caistergirl | Report | 11 Feb 2012 10:02 |
Thanks for the information Sylvia, very interesting. |
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SylviaInCanada | Report | 10 Feb 2012 21:16 |
GR is no different from any other site in this |
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Gai | Report | 10 Feb 2012 20:52 |
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jax | Report | 10 Feb 2012 20:28 |
Surely if you do not subscribe on Ancestry you cannot see the records saved either? |
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SylviaInCanada | Report | 10 Feb 2012 19:53 |
Carole |
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Carole | Report | 10 Feb 2012 19:46 |
Hi caistergirl - I'm afraid I can't help you, but thanks for the heads up! I too have done lots of work on GR in the past and, for the same reasons as you, rejoined on Standard membership. I had promised myself to upgrade to Platignum, but now think I will go on to Ancestry instead. Genes Reunited take note - I am not the only one who is transferring. I was disappointed when GR linked up with Friends Reunited as it gave me a list of several hundreds, none of whom are in the least interested in ancestors. I have just logged on to the new set up and hate that too! :-S :-( |
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BarbaraFromYorkshire | Report | 10 Feb 2012 18:40 |
Hi caistergirl |
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caistergirl | Report | 10 Feb 2012 10:25 |
Yes I agree , I think it's still there, but, unviewable. Doesn't make me feel better though, I just hope this does stop someone making the same mistake I did. I am so, so, upset. |
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philmoir | Report | 9 Feb 2012 20:56 |
caistergirl, I may be wrong, but I would actually expect you to still have the links, you just cannot view the records. If you opt to subscribe in future, you should still have the links direct to the relevant attached records. Not a complete solution, but hopefully your hard work is still there. |
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caistergirl | Report | 9 Feb 2012 18:52 |
Closing the stable doors after the horse has bolted methinks !!! |
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InspectorGreenPen | Report | 9 Feb 2012 18:15 |
Sadly this is the way that most subscription sites work. You can only have visibility of records on their website as long as you continue to subscribe. |
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caistergirl | Report | 9 Feb 2012 15:06 |
They say I can retreive it but I will have to buy credits |
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caistergirl | Report | 9 Feb 2012 15:04 |
No, this is what I am trying to warn people not to do, I assumed (incorrectly as it happens) that once I had paid GR a subscription and attached it to my tree it would be available to me. |
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Island | Report | 9 Feb 2012 14:59 |
Did you not copy the images to your pc? Is this not available on GR? |
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caistergirl | Report | 9 Feb 2012 14:58 |
This is why I was so cross, all that work just lost unless I pay all over again. |
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Kense | Report | 9 Feb 2012 14:52 |
No problem about the PM. |
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caistergirl | Report | 9 Feb 2012 14:21 |
Apologies KenSE, didn't mean to personally reply to you directly. |