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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Profile	Posted by	Options	Post Date
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	14 Jun 2012 15:22
	Error Sorry. An error has occurred The page you were trying to load has experienced an error. This error has been logged and will be investigated. If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help. If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content. To return to the home page, click on the Genes Reunited logo. :-\|
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	22 May 2012 03:55
	I spoke too soon :-( :-\| :-P 1 error message, with the second attempt taking ca 30 seconds to open My Threads :-\| :-\| :-P :-P
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	21 May 2012 21:54
	Opening My Threads been working very well for me for several days ...... ................... but I've been afraid to post in case I put the kibosh on it! :-D
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	21 May 2012 21:05
	When is this problem going to get sorted !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This site only works because of the help given by members which you seem to have forgotten about.
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	10 May 2012 20:11
	Not to me it is not
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: March 2003 Posts: 7,819 Send Message	InspectorGreenPen	Report	10 May 2012 18:27
Member Since: March 2003 Posts: 7,819 Send Message	My Threads worked for me ok today but Surname Summary is an absolute disaster, throwing error messages every time I try to move from page to page or perform a sort. For me and those who are trying to research their tree this is far more important the issues with My Threads.
Member Since: March 2003 Posts: 7,819 Send Message	InspectorGreenPen	Report	7 May 2012 20:36
Member Since: March 2003 Posts: 7,819 Send Message	This isn't a problem with My Threads in particular, but is an issue affecting the entire site because of the sheer amount of data it now has to handle. In particular, it relates to the amount of data that is connected or related to an action you are trying to do. So if you have a large tree, or have many thread postings, then you are likely to get a timeout error whenever you try to access or sort your attached records. Once GR get to grips with this then My threads, Surname Summary, etc etc will work properly. Yes, this is a big problem and needs sorting.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	7 May 2012 12:03
	Worked okay yesterday - well the one time I tried it. Not working today
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	26 Apr 2012 13:05
	This is the main function I use on this site so please when is it going to be fixed
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	25 Apr 2012 11:58
	:-\| :-\| :-\|
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	22 Apr 2012 00:40
	Hi Mo <3 I'm starting to spend more time on FTF must go and have a look on Rootschat, haven't been on there for some weeks. sylvia
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: December 2004 Posts: 5,616 Send Message	MaureeninNY	Report	21 Apr 2012 23:05
	Thanks.Sylvia! <3 to you. Getting a bit annoyed. Oh well-I'll wander over to Rootschat and see if I can help out... Mo
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	21 Apr 2012 22:03
	ah! Maureen ............... that is a problem that several people have reported in the last few days They have deleted a post/s in a thread, but the thread remains in My Threads. It seems as if it is a new bug :-\| sylvia
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: December 2004 Posts: 5,616 Send Message	MaureeninNY	Report	21 Apr 2012 21:46
	Darn- I know there is a thread out there about how to delete your participation/post in a thread. I don't usually delete but Astra had things covered on this: http://www.genesreunited.co.uk/boards.page/board/ancestors/thread/1297729 so I thought I'd quickly remove my "snap". My post is gone but the thread is lingering in "My Threads". Maureen
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	21 Apr 2012 21:25
	:-\| Error Sorry. An error has occurred The page you were trying to load has experienced an error. This error has been logged and will be investigated. If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help. If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content. To return to the home page, click on the Genes Reunited logo. :-\|
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	20 Apr 2012 13:35
	:-P
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	16 Apr 2012 13:46
	Still a problem
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	24 Mar 2012 22:01
	Phil Thank you for this information ...... I've made this suggestion before ................... I have hundreds of threads stored in My Threads, like most of the "helpers", and depend on My Threads for getting back to those.. I do NOT however need to keep many of these ..................... most especially the older ones, and ones where the problem has been solved. Yet I cannot delete any of them, without going back to the thread and deleting my post(s) on there. This is not usually desirable. My suggestion is ........... ............. Is there a way that you (Chris??) can devise for us to be able to delete a thread from My Threads, without having to delete posts from the thread???? sylvia
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	24 Mar 2012 15:43
	Forget it; I'll participate more fully once this has been fixed. :-\| :-( Error Sorry. An error has occurred The page you were trying to load has experienced an error. This error has been logged and will be investigated. If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help. If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content. To return to the home page, click on the Genes Reunited logo.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	23 Mar 2012 13:07
	Thank you Phil This facility is a must for members that do a lot of lookups for other members. Maureen
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

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