Suggestions

Sylvia, I am convinced that it must be to do with the number of threads you have, since you and GlitterBaby and Joy KM must all have many thousand threads. Perhaps the resources that GR allocates you, are insufficient for the My Threads software in which case GR need to reevaluate the amount needed.

grrrrrrrrrrrrrrrrrrrrrr


click on My Threads


Error message


leave GR, re-enter, click on My Threads


wait and wait and wait

get so fed up, click on Find Ancestors ............. opens within seconds!




What is it about My Threads??????????????????????





sylvia

Oops back to error messages when clicking on My Threads

I shall return another time


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Well at least this time I did not get an error message when I clicked on My Threads

Must admit l have trouble changing from one thread to another or sending a post, very slow. But not had any errors for a few days.

jude :-D

Third attempt and still error with
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Just to be clear ......


I do not get an Error message with my In Box


Literally nothing happens when I try to open a second message after having successfully opened one, and responded to it.

I then go back to the In Box, click on the next message to read, and ................. NADA


No matter how many times I click on that second message there is NO action, and no sign of any action taking place.




sylvia

Just come back on site

Yes you have guessed it !!!

Click on My Threads and got the error message.


Strange not had problems with error messages just recently except for when trying to use My Threads

Really getting annoying now.

It really should be possible to click on my threads, no matter how many there are, without the error appearing
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:-| :-(

I find it quite daft if each time I click on my threads that the error thing appears :-| (twice just now).

Just logged onto site.

Clicked on My Threads and got the error message.

Not sure about timeouts either.

Majority of my threads are lookups for members so can not really reduce the number of threads I have posted on.

Same as Joy I am not having problems with other sites.

But, Ken, it happened instantly so how could it be a timeout? (says she with little IT knowledge ;-))

I have not had errors in free BMD nor ancestry nor find my past nor family tree forum, nor digital spy, nor any other sites :)

btw I would love to reduce the number of posts and maybe one day we will be able to get into our threads again seeing individual posts so be able to remove them (as we could not so very long ago).

PS we can name other sites, Estelle said so.

Joy, the message will occur randomly as it is caused by a timeout. That is going to depend on what is happening between your PC and the Genes servers. Error messages such as that are good because the system handles them and continues to function. That is much better than waiting for a result which might never come.

I have had errors on other sites (e.g. freeBMD and the site that shall not be named) when actions timeout. Also I occasionally have to sign in unexpectedly when using that other site and the BBC message boards.

The thing I do notice is that the people the error happens most often to, have got over 20,000 posts to their credit. That implies that they have a large number of threads and that they use the system a lot and are therefore more likely to experience faults.

When you use My Threads, the system has to find your threads and sort them in order of last posting, at best the time taken is proportional to the number of threads.

It could be that Genes thread sorting relies for speed on threads latest postings being for the latest initiated threads. In that case it might mean that long running threads and old threads with recent postings affect the timing significantly.

The speed has been much better in the last few days.

However, the error still appears randomly ie clicking on messages (in and sent), going from board to board, my threads, utterly randomly any time anywhere; I go back top left and usually okay again, but there should be no error message at any time anyway :-|
The error does not occur in any other site.

Error again ...........

when trying to open My Threads


I really did jinx myself!!




sylvia

Just knew I'd jinx myself!!!!


Got the Error message



and, yes, I was trying to open My Threads

Same thing again

Looks as if I will have to stop using My Threads if I am going to get error messages everytime

Just logged on to site.

Tried My Threads and straight away got the error message.

I've found things better for the last 2 days

............... hope I don't jinx myself now :-D ................


but I am now having problems with my Messages ........

...... I cannot open 2 messages in succession without having to go out of Inbox, and then re-entering.


The second message just will not open


then the 3rd message will not open until I leave and re-enter


and on and on and on




sylvia