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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Profile	Posted by	Options	Post Date
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	12 Mar 2012 19:54
	They should spell check their annoucements !!! Still does not answer all questions being raised about the workings of this site
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	12 Mar 2012 19:31
	announcement on Announcements thread .......... Hi everyone, we are sorry that some of you had problems accessing and using the site at the weekend. These problems have now been resolved and the majority of you should be able to sign in as usual. We are aware that a minority of members are having continual problems accessing Genes. This is something that Phil and the rest of the team have been working on. Phil did make some changes last week, which has helped. He hopes to roll out more improvements laster on this week. If you do continue to have problems then please contact our support team - [email protected]. Kind regards, Estelle
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: January 2007 Posts: 2,823 Send Message	wisechild	Report	12 Mar 2012 16:17
	Had a response this afternoon from the support team after I e mailed them on Saturday. Just a standard "we are aware of the problem & are working on it. Thank you for your patience" Doesn´t help in the least as they´ve been aware of problems on the site for months, but at least it shows they have read my e mail.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	12 Mar 2012 14:18
	Are the Team working on any of these problems ?
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	11 Mar 2012 22:33
	I clicked on suggestions board but was taken to advanced search (which rarely functions nowadays in my experience). Error experienced with messages and with boards and with my threads.
Member Since: April 2008 Posts: 7,934 Send Message	~``Jude``~	Report	11 Mar 2012 08:28
	Its caught up with me now, could'nt get anywhere because of ERROR MESSAGE LAST NIGHT!!! jude :-\|
	Researching: Ukraine...
Member Since: June 2005 Posts: 8,791 Send Message	LadyScozz	Report	11 Mar 2012 02:53
Member Since: June 2005 Posts: 8,791 Send Message	Last week I had steam coming out of my ears with the frustrations on this site. Today there's a strong smell of fire and brimstone !! :-P Earlier today I must have seen the Error Message at least twenty times. I gave up in disgust. Ten minutes ago I started trying to get on to GR. Error Message after Error Message. Clicking on the GR Logo only gets another Error Message. Clicked on community......... Error Message over and over and over. Go back.......... and out of GR completely. Got back to main page, tried Refreshing...... and guess what came up? Error Message. I'll copy this message before I submit it........ in case I get another Error Message and the message disappears........... again!
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	11 Mar 2012 01:00
	GB That is a new one!!!!! it has been working well for me for the last little while (everything crossed that it continues!) lots of people post their complaints over there .......... because a) they almost always get a response from GR, and b) more people will also post with the same error than you get on here. There are so many people on this site who almost never wander off Chat, or another Board, but who are on FB ... and they suddenly realise they've been suffering in silence, thinking it is their computer or browser that is at fault! sylvia
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	11 Mar 2012 00:26
	Well for something completely different Came back to this thread - click on page 19 and entered up on FAQs I only joined FB to see what GR are posting over on that site and a lot of comments concerning error messages on this site.
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	11 Mar 2012 00:20
	is it only .co.uk being like this, or is it also all the other ones? I notice lots of postings on the FB wall, as well as another thread on Suggestions .............. to get Dea riled up means it really HAS been bad!!! sylvia
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	11 Mar 2012 00:19
	I spoke too soon! Re-entered GR about 15 minutes ago (as posted above) .... no problem. Opened Suggestions .... no problem. Read new posts on one thread, submitted new post ...... no problem. Opened a new thread, wrote and submitted a post ..... ERROR after ERROR after ERROR. Left the thread, and tried to re-open it ....ERROR. Tried to open another thread ........ ERROR. Left the Board, and tried to re-enter .... ERROR. Tried to open Find Ancestors ...... ERROR Tried to re-enter Suggestions after about 10 minutes ..... success Opened the thread, found the second of the 3 attempts to post a message had succeeded, but not either of the other 2. Wrote and submitted another post to that same thread ....... success opened this thread again ...... success This is crazy!! sylvia
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	11 Mar 2012 00:17
	Why do I bother with this site ? Click on a board - error message Click on this thread - error message Get stuck on error message only get away from it but hitting refresh Click on this thread - error message Get on this thread and click on page 19 - error message Etc, Etc, Etc all within the last 5 minutes
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	11 Mar 2012 00:07
	Click on this thread - error message Get stuck on error message and eventually get on to Home Page Click on Community - error message Click on Suggestions - error message Need I say any more - at least 6 error messages in a couple of minutes This needs fixing
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	10 Mar 2012 23:57
	I got on the site with no problems ......... TWICE Got the Error message twice when opening My Threads .......... then 3rd time lucky. Haven't yet tried this time to open My Threads :-)
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	10 Mar 2012 22:16
	Taken me 10 minutes to get back on this site after all the error messages
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	10 Mar 2012 21:57
	Now getting stuck on the error message Another 5 error messages in just 2 minutes
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	10 Mar 2012 21:25
	Getting sick of this now At least a dozen error messages in 10 mins Add a reply to a thread - error message Click on Community - error message Click on Find Ancestors - error message Click on Suggestions - error message Click on this thread - error message Try and do anything on this site and getting the error message tonight. FED UP
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: December 2004 Posts: 24,447 Send Message	Dea	Report	10 Mar 2012 21:07
	Woooow !! - I seem to have got back on here after about 20 Error messages. No further posts but I have to go to bed quite soon so I think I ought to post something before I go as it will take me several hours to get back to here in the morning !! :-D :-D SO................ I wish you all an 'error message free day' !!! I live in hope !! - Hope you all manage the same! Dea Xxx
Member Since: December 2004 Posts: 24,447 Send Message	Dea	Report	10 Mar 2012 20:40
	P.S. PeeEmm - Just wanted to join in on the splitting hairs !! - You edited, I think, at 7.15 p.m. on 10th March, 2012, NOT 2011 !! :-D :-D :-D Dea Xxx
Member Since: December 2004 Posts: 24,447 Send Message	Dea	Report	10 Mar 2012 20:26
	Thank you PeeEmm for the word of warning !! :-) :-) I still think this thread started on 21st October 2011, or longer !! - However, the fact remains that this problem has been going on for FAR too long !!! Dea Xxx

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