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This site is a joke and I am not laughing

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ProfilePosted byOptionsPost Date

GlitterBaby

GlitterBaby Report 28 Jul 2012 22:58

Really getting sick and tired of seeing error messages on this site.

Error message - click on logo - wait for Home Page to finish loading - click on community - error message.

When you do get onto community - click on a board - error message.

Must be due at least a one month extension to my membership for putting up with all the problems on this site.

Remeber this site only works because of the help given by members.

Gai

Gai Report 29 Jul 2012 02:41


At the moment the beta site is the only one working for me without error messages.

It's very frustrating for all the members and the way it's going GR will have no members left.

:-| :-|

SylviaInCanada

SylviaInCanada Report 29 Jul 2012 03:57

so far I have managed to open 2 threads (this is the second) on .co.uk


AND submitted 1 post to the other thread (for which I just might get a ban :-D )


no purple YET

Gai

Gai Report 29 Jul 2012 04:42


You naughty girl, Sylvia. ;-)

SylviaInCanada

SylviaInCanada Report 29 Jul 2012 04:49

:-D

Joy

Joy Report 31 Jul 2012 18:45

http://www.genesreunited.co.za/messages.page/sent
:-|

SylviaInCanada

SylviaInCanada Report 1 Aug 2012 01:18

That posting I mentioned as possibly getting me a ban????


It got RR'd, and removed :-D

It was on http://www.genesreunited.co.uk/boards.page/board/suggestions/thread/1304889?jump=1304889


and the GR email said .....................

Dear Sylvia

You recently added a message board response using your Genes Reunited membership.

It has been brought to our attention that the nature of this posting breaches the Message Board guidelines and terms and conditions of our website and the item has now been removed from Genes Reunited.

The posting was : I don't know!!



For heaven's sake, ask GR ................. not us!!!

Continuing to create content of this nature may result in your eventual removal from the site.

We thank you in anticipation of your co-operation and adherence to the terms of your Genes Reunited membership.

Kind Regards,

Genes Reunited Support Team




NOTE ............. there has been a change ............... they told me what had been RR'd

wisechild

wisechild Report 1 Aug 2012 07:23

Does that mean that members are not supposed to advise people to contact the support team when they´re having operational problems?

Joy

Joy Report 1 Aug 2012 08:19

GR's current attitude, including lack of courtesy, towards "older" members suggests to me that they are not bothered about keeping "older" members. :(

LindainBerkshire1736004

LindainBerkshire1736004 Report 1 Aug 2012 11:44

Everything has changed !!
Let's hope it's for the better, but I have my doubts somehow?

Linda

RolloTheRed

RolloTheRed Report 1 Aug 2012 12:46

Well for the first time in yonks I am mostly happy with it. It is now far from true that the site "is a joke etc". However the default color/fonts scheme would be a mega major irritation if I did not know how to fix it.

This is roughly what should have been released Q1 2012.

I have no idea how any commercial site expects paying users to "get used" to something as basic as the color scheme, especially when it is as far out on the left field as the current offering. If Gru do not want users simply to skin the app. then they could offer a choice of schemes, at least three.

Downs: yucky color scheme which is easily enough fixed with a .css script or from the browser menu.
List of shared trees still by number, not A B C etc.
No photo thumbnails on tree, tho poss. the boy/girl logos presage this happening.
Very poor media support.
No embedded urls.
STILL no cousin support.
Maps have gone :permanently :-(
Edit dialog still very clumsy.
New place names list worse than the old one.
STILL only one tree though there are work arounds..
Minor artefacts / unintended objects on tree view.
Threads still show in MyThreads when all posts in that thread have been deleted.
Makes bad assumptions about user screen size. As a result "share trees" menu is partly obscured / not visible at all. Poor design / coding. Similarly edit box falls off screen.

Ups:
Fast
Everything else works and is improved, esp search records / trees.
Print fixed.
Surname summary excellent.
GEDCOM Import/export menu sorted.
Replicated rellies bug fixed.
Flock wallpaper has gone.
I have not had any sign on errors, sign on again, errors when moving board etc in yonks.

Neither up nor down:
So far I have not found anything "exciting" . Guess this is mostly "up".
New logo.
Link to FriendsReunited seems to have vanished.


Thelma

Thelma Report 1 Aug 2012 12:58

Did you know that you cannot delete access to others' trees.
I have four more trees that I can view than I have in "my contacts"
Genes suggest that I contact the tree owners and ask them to delete.
Very much like "my threads".

Joy

Joy Report 1 Aug 2012 15:10

messages/sent :-| :-| :-|

Joy

Joy Report 6 Aug 2012 09:09

messages/sent


A pleasant pale green background to

The page you were trying to load has experienced an error. This error has been logged and will be investigated.

If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help.

If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content.

To return to the home page, click on the Genes Reunited logo.

wisechild

wisechild Report 6 Aug 2012 12:32

Joy.
Must be a Brightsolid generic response because I keep getting it on the new FMP site.

Joy

Joy Report 6 Aug 2012 18:33

:-(
http://www.genesreunited.co.za/Boards/Send

SylviaInCanada

SylviaInCanada Report 6 Aug 2012 20:33

I like the green background to that message :-D

Brian

Brian Report 6 Aug 2012 20:40

I for one will not be renewing my memership.Up to a few weeks ago GR was doing OK,but is now a BIG LOAD OF GARBAGE.Unable to print my tree,duplcates all over and no feedback from GR

SylviaInCanada

SylviaInCanada Report 9 Aug 2012 00:43

just had to sign in again


Not had to do that for WEEKS!

:-( :-( :-P :-P :-P



at least, I got to have a look at the "new" Home Page



still "messy"

Gee

Gee Report 9 Aug 2012 17:00

Oh dear


Now the membership status of each member has gorn :-S

When I open some threads, I just get a blank page 'Done'