Suggestions

grrrrrrrrrrrrrrrrrrrrrr


click on My Threads


Error message


leave GR, re-enter, click on My Threads


wait and wait and wait

get so fed up, click on Find Ancestors ............. opens within seconds!




What is it about My Threads??????????????????????





sylvia

Sylvia, I am convinced that it must be to do with the number of threads you have, since you and GlitterBaby and Joy KM must all have many thousand threads. Perhaps the resources that GR allocates you, are insufficient for the My Threads software in which case GR need to reevaluate the amount needed.

I believe Ken is correct. The request to process that particular set of data is taking too long and is timing out.

It is a generic problem with the site, not just limited to specific operations, but happens when the volume of data that needs to be processed is large so it could be sorting through your names summary, messages, board postings, my threads, moving from page to page, etc etc, in fact anything that has large numbers of records will fail at some point.

GR have attempted to address this recently, with limited success but it is still not entirely satisfactory and more work is required.

BUT the error message appears quite quickly. It is as if the process is just not working.

The process may abort because it finds it hasn't got sufficient resources to hold and manipulate the threads. That could happen at the start of the process.

It might help if there was some way to remove a thread from My Thread without having to go back to the original thread and delete the comment


There are many threads where I have made a comment, but have not returned ............ these threads are all still in existence. Removing my comment is a possibility ..... but may well not enhance the thread for anyone else who may find it in future. It just makes the thread disjointed.



sylvia

...Now, that's a very good point Sylvia

and....................

if my ISP can provide me with unlimited content/access/instant access etc, then why cant GR

Pants......that what it is, shoddy

Today's happenings ........................

Get onto GR ........fast

Open Announcements and Suggestions Boards, and threads therein ......... fast

Post a message on a thread on Suggestions ............. takes ca 40-50 seconds, but does eventually post


Open My Threads .......... get Error message


Leave GR, and re-enter ................

My Threads opens in ca 20 seconds. just as I'm beginning to think I'm going to get another Error message





sylvia

Board to board / messages / my threads:
:-|

One improvement I have noticed today is that the cursor now moves when I use the backspace button (or indeed any of the arrow buttons).

I don't know if others had that problem, but previously if I wanted to backspace I either had to use the mouse or count the number of places backspaced because the cursor didn't move.

Actually I have to retract my earlier post. It is alright when I start GR and post message straight away, but if I have GR open for a while and then post the cursor doesn't move with backspace and arrows.

grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr


Error
Sorry. An error has occurred

The page you were trying to load has experienced an error. This error has been logged and will be investigated.

If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help.

If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content.

To return to the home page, click on the Genes Reunited logo.




THREE times just now when trying to open My Threads




sylvia

PM


can't think what the long thread was ......... or why it would be removed.



Be assured that I didn't remove it!!




sylvia

UNABLE TO OPEN MY THREADS



Left GR, re-entered, tried top open My Threads ............................


and got ..................



Error
Sorry. An error has occurred

The page you were trying to load has experienced an error. This error has been logged and will be investigated.

If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help.

If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content.

To return to the home page, click on the Genes Reunited logo.




TWICE




This needs solving!


It has gone on for far too long!





sylvia

u definately sound sick as a parrot sylvia.

I am having difficulty finding out how to view certs etc that I have attached

Julie

Oh Sylvia now I am getting the same error messages as u. If this keeps up I will log off

Julie

Julie


it's getting far beyond a joke!

Error:
site / board to board / opening a thread / my threads. :-( :-|

Logging in :-( :-|

And as at 9.42 today:
far too slow. I do other things whilst waiting ...


I shall give the site a break for a few days.

perhaps it time to switch to Ancestry ???

As someone fairly new ot this, I must say the GR site is something out of the past (no pun intended)

Old fashioned, buggy (very), not up to the standards of ancestry

unfortunately i paid for 12 months on gr ???

It really is quite amateur though, not what i expected.