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Why charge for additional service?
Profile | Posted by | Options | Post Date |
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Martin | Report | 18 Oct 2011 14:54 |
As a platinum member, I would expect to be able to access all services provided by genes reunited. When I receive advertising emails, like today regarding parish records, I find a record for an ancestor, but then get redirected to a payment page when I want to view the record. The same goes for military and passenger records, as well as overseas. I find myself being unable to justify the additional costs for each individual service. Why not lump them all in together for a "full" membership which would make the price seem more reasonable. OK, it mught be the same as adding it all up, but adding on bits here and bits there makes the whole point of platinum membership a bit pointless when there is so much that still cannot be accessed. |
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jax | Report | 18 Oct 2011 15:46 |
If you look at FMP they have three different prices |
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InspectorGreenPen | Report | 18 Oct 2011 17:13 |
This is what GR have said on the topic of the new Parish Records, released 13 October 2011 |
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SylviaInCanada | Report | 18 Oct 2011 18:32 |
so you are paying extra because GR is paying another source for access to the records. |
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SylviaInCanada | Report | 18 Oct 2011 18:38 |
answer is ........................ |
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InspectorGreenPen | Report | 19 Oct 2011 19:55 |
"I couldn't find any of the records in GR Parish records that I found last night on the familysearch site" |
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SylviaInCanada | Report | 19 Oct 2011 19:58 |
IGP |
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Martin | Report | 21 Oct 2011 09:20 |
I still would like a membership class which includes everything. Surely it would be more simple than to include additional records for additional payments. I am also a full member of Ancestry.com because at least that gives me access to all records for my membership - it is just a shame that their tree visualisation tools are so woeful and their search is so much more awkward to use, otherwise I would not bother with Genes Reunited at all. I am quite sure that some, if not most members are quite happy with a reduced membership fee and paying extra only for the additioanl records they need, but I would be much happier with a full service - pay the asking price in one go, and get everything that there is on offer - new lists as well when they come out. Is that really so hard or so unpopular? |
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Cynthia | Report | 21 Oct 2011 15:17 |
It may be better to contact the Genes Team with that question Martin. We are just ordinary members like yourself. |
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