Suggestions

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

Ripped off!!!!!

ProfilePosted byOptionsPost Date

TootyFruity

TootyFruity Report 15 Jun 2011 13:37

contact them at

[email protected]

but I too cannot see how you have been ripped off

George_of_Westbury

George_of_Westbury Report 15 Jun 2011 13:29

If you have subscribed to platinum it is £6.67 per month but they take the full years subscription, it clearly states that is what they will do, so i cant see where you have been "ripped off"

Or do you mean you intended to subscibe on a "pay to view " basis?

George

Gai

Gai Report 15 Jun 2011 13:27


From what I can see in small print is says the following:


* Prices above expressed monthly.
Actual payment will be taken in one lump
sum for full value of membership.

So the 80 pounds would probably be correct. Mine says Australian dollars as I'm logged into .com.au.

Looks like you haven't read the small print.

Gai

Unknown

Unknown Report 15 Jun 2011 12:43

Yesterday i rejoined, and upgraded to platinum after seeing that it was 6.66 a month. However they took 80 pounds!!!!!! i am trying to get in touch with them to ask for a refund but there are no contact details.

If anyone can help me please do, and please don't do it yourself!