Suggestions

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Boards

Quick Search

Single word search

Tools

Findmypast DNA Banner

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

white message envelope

Login to Add Reply Watch This
ProfilePosted byOptionsPost Date

AnninGlos

AnninGlos Report 8 Jun 2011 12:16

It is very annoying having to keep clicking on the white envelope to see if I have got a message. It has been visible for three days now. Any tips on how to get rid of it please GR support?

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin

grannyfranny

grannyfranny Report 8 Jun 2011 12:24

Do you log out, ann? My envelope seems to disappear overnight, whilst I'm logged out.

Researching:
Freeman of Berwick upon Tweed

AnninGlos

AnninGlos Report 8 Jun 2011 13:43

No I don't but then I never did and this is recent.

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin

Marina

Marina Report 8 Jun 2011 16:10

I seem to have the same problem.
Though my computer was out of work for a week or so,now it back working the white envelope in message box is still there. Says that I have got 5 unread messages and I know I have none!
Marina

Researching:
Short family from Chudleigh and Ashton,Devon/ Bedford family from Buckinghamshire

Cynthia

Cynthia Report 8 Jun 2011 19:22

Hi Marina,

Just go back a few pages on your Inbox as you may find you have missed some messages unintentionally. This has happened to me and others, so it's worth a go. Cx.

Researching:
ADVICE: Click on 'My Threads' over on the left to find your replies. Please respond to your replies by typing in the Add Reply box at the bottom of the page. Enjoy!

Marina

Marina Report 8 Jun 2011 20:18

Hi Cynthia and Ice~Ice~Baby,
I have not got any unanswered messages in my inbox,just had another look,also when I log of and then log back in the white envelope is still there.
Thank you both for your reply and help.
Marina ;-)

Researching:
Short family from Chudleigh and Ashton,Devon/ Bedford family from Buckinghamshire

TootyFruity

TootyFruity Report 8 Jun 2011 22:57

Have you tried logging on through a different portal for example co.za instead of co.uk

AnninGlos

AnninGlos Report 9 Jun 2011 12:35

I am with ZA at the moment and still the white envelope is there.

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin