Suggestions

thinking about reporting issue and how to cut the amount of time wasted following up every report, here ere some thoughts. just thoughts though for open discussion.

if rr is not flagged as abuse or showing personal details abt living person, does it need to remove post from view

rr reason should be displayed

after mod action and post is ok, it should still indicate rr'd and result

after mod action and post not ok, rr and result should be displayed

confim,warning dialog when u click on report link

anyone who reports 10 posts and mod decides to overrule then person loses ability to use report.

support should action the reported posts today or tomorrow

"anyone who reports 10 posts and mod decides to overrule then person loses ability to use report."

Assume you mean reports of a meaningless nature rather than genuine reports which coincide with the reporting of a genuine breach of T&Cs ? :-)

I think its a good fair idea.

Someone may report, that in their point of view a posting is unsuitable, but it may not breach house rules. so wont be removed. This can be genuine

But if they keep on doing this for 10 times then its not so splat ! :-D :-D :-D

Phil,

I am still pondering your thoughts.

My only comment at this stage is do you know roughly what proportion of reported posts are currently being found "Guilty" and the post/thread removed as opposed to those being found "Not Guilty" and subsequently reinstated?

Hi Phil


rr reason should be displayed......and the person whos post it is should be notified too, both on removal and reinstatment


after mod action and post is ok, it should still indicate rr'd and result....not sure I see the reason for this?


after mod action and post not ok, rr and result should be displayed.....yes please


confim,warning dialog when u click on report link.....I think it does this already Phil?


anyone who reports 10 posts and mod decides to overrule then person loses ability to use report........DEFO and they should be given a warning about the possibility of being banned


support should action the reported posts today or tomorrow......yes as this would stop members worrying for so long, not knowing if their post is going to be removed


What I feel strongly about is: none paying members can RR which is totally ridiculous. This facility is a gift for members that have been banned. What about none members having to email GR to report something?

Now heres a controversial one for you! The person who reports the post should either be displayed or a PM sent to poster notifying them who reported it and why(a little more subtle!)

If the above was made clear and reporters knew that they would be identified I think it would save a lot of time for example: If I reported a post for something like vile language then I wouldnt mind you sending my name on to the poster. If I had reported a post for no good reason and was just being horrid, then I would think long and hard before reporting it

I know not all of you will agree with my last comments but I'm sick of the nasty reporting that has been going on for far too long now

And lastly.......It would be fab if ALL GR staff sing from the same hyme sheet. In the past it seems to have depended on 'who' was doing the moderation as to whether the post was removed or not

"The person who reports the post should either be displayed or a PM sent to poster notifying them who reported it and why"

Oh... No no no ! :-(

Do that and this will create all out victimisation of the reporting person on the board. :-(

In genuine cases where someone feels content to be inappropriate for the board, so sends a RR, there is already sniping on the thread after, often bordering on harrasment and intimidation.
Its worse when someone holds their hands up to reporting something.I've seen name calling amongst other things. :-(

Perhaps, if it were possible, there could be a dropdown list or check list of the reason for reporting a post, which will then automatically keep or remove for preview the post depending on the reason. ie, wrong board (would keep it there but alert staff to move it), breach of T&Cs (would be removed for review immediately), personal data issues (again removed for review but reason given) etc etc.

I do think that free members who cannot post on the boards should not be able to report, that really does need to be removed. As Ginny said, it is a gift for banned members.

I don't think anyone should be named for reporting. Not because a vindictive one might not abuse their 'privilege' so much but that genuine reporters will have fingers pointed at them and could cause unecessary arguments. (By genuine reporters I meant those who report for genuine reasons such as breach of T&Cs etc.

What I DON'T see on other forums is members reporting for threads in the wrong place, but then again, these boards are moderated, and a mod will remove it to a different place if they see fit.

As for moderation, regular members often voluntarily moderate some forums, or one section of a forum, and these seem to run ok, there are no personality problems, and if a thread is removed, a note from the moderator is left in its place briefly explaining the reason for removal. It is the moderators decision and not up to other members to report with the aim of getting it removed.

I have reported threads in the past, mostly because they are personally attacking an individual, which is a clear breach of T&Cs, or for foul language, and not aiming at certain individuals, though those individuals may be repeat offenders. I really think that removing the RR and just flagging it for a moderator is the answer...

No....moderators....are the answer. Self moderation has not worked, that's been proved over and again over the years. You NEED someone to just keep an eye on threads, and be able to see any that are simply flagged. There doesn't have to be a reason, it's just flagging to ask a mod to look at it for themselves and decide if it should stay or go. Obviously staff don't have the time or resources to doit themselves on such a busy board, but you have a resource in your members, use it. (and if a member mod abuses that privilege, take their mod rights away, simples)

Ginny
after mod action and post is ok, it should still indicate rr'd and result....not sure I see the reason for this?

I think that it would be good for any post that has been RR and is OK to have a result on as in the case of yours it would have not been hit 3/4 times because hopefully once it was RR and the result OK then it "could not" be RR again.
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I am against the RR persons name being known *at all* as it will of course cause bad feeling and victimisation toward that person which can be carried on by PM and then things CAN get nasty as I know to my cost and have had to get GR to block the other person from contacting me.(Once only as I have only ever hit RR twice I think)

I also think that free members should not be able to hit RR,if they are only reading and not participating fully on the site why should they have the ability to report things that they dont like,at least make them pay before they can say so..I mean its not a fortune for 6 months standard membership is it?
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if rr is not flagged as abuse or showing personal details abt living person, does it need to remove post from view...................Pass on that Q Phil as I dont really get it(I dont mind admitting I am a "little" thick on some things)

rr reason should be displayed........Yes

after mod action and post is ok, it should still indicate rr'd and result........Yes

after mod action and post not ok, rr and result should be displayed.........Yes

confim,warning dialog when u click on report link.........Yes

anyone who reports 10 posts and mod decides to overrule then person loses ability to use report.......................Yes,but written warning after 8 to let person know they are near the line and would they like to think longer before hitting RR as they are going to lose the facility....Trouble is some people have more than one account so difficulty there as they can just swap to a different account each time..

support should action the reported posts today or tomorrow........Yes


*IF* you went for "Volunteer mods"then I am sure you could pick a couple of level headed fair people for each board(who uses that board often) among the many that use this site that are long standing NON contentious members that use the boards at certain hours of the day and night.There are members in GB, OZ,NZ America and Canada or any other place I have forgotten that may be approached...


Just my opinion of course...Ducking now to avoid any missiles coming my way :-S

Phil I too am giving this more thought but just as something that as come to mind and I don't want to forget it I will write it now

If a post has been reported and passed then that post should not be available for reporting again. For example Ginny's thread has been RRed several time and has passed each time. Her initial post being targeted each time because if that is removed the thread is whooshed. However, as it has already been reviewed that post should not ever need reviewing again. This does not removed the ability to RR other posts within the thread.

By doing this GR will not be wasting their time reviewing what has already been reviewed.

Intersting that we all seem to agree to the none paying members not being allowed RR

if rr is not flagged as abuse or showing personal details abt living person, does it need to remove post from view...................Pass on that Q Phil as I dont really get it(I dont mind admitting I am a "little" thick on some things)

Fanny I think Phil means that if the post is reported for anything other than abuse/persoanl data, it shouldnt have an option to be reviewed

So this would mean people who RR because somone has a thread on the wrong board or has two threads about the same thing...they could not be RR

Im in favour of this because it doesnt take a minute to tell them that they have two threads or whatever...in a nice way of course.

Sorry, missed the point about member moderators....excellent idea and also the idea that they can have this facility taken away if they are not being fair

if rr is not flagged as abuse or showing personal details abt living person, does it need to remove post from view...................Pass on that Q Phil as I dont really get it(I dont mind admitting I am a "little" thick on some things)

OK my answer then to that is......
No I dont think it needs to be removed from view if not flagged for abuse/too much personal info..But of course the RR will have one or the other on it wont it?So it will be taken off for the review any way.
Unless its cos its on the wrong board?

I am still a little lost on that one so am going to PASS again... :-)

bt FannyBG "OK my answer then to that is......
No I dont think it needs to be removed from view if not flagged for abuse/too much personal info..But of course the RR will have one or the other on it wont it?So it will be taken off for the review any way.
Unless its cos its on the wrong board?"

No the RR may not be flagged for either abuse or personal info, it may be just because the person pressing RR has a grudge and makes up a reason. It has happened, all they need to say is 'contravenes T&Cs' and that leaves admin having to read it and find a reason why.

I also disagree with free members being able to report posts. If they don't pay subs and therefore can't post they should not be able to RR.

I posted here links to a couple of sites, as examples, where I know that moderating works -

http://www.genesreunited.co.za/boards.page/board/general_chat/thread/1258744

and I still fail to understand why genes reunited refuse to moderate its site.

Ann.
Then MAYBE a drop down box with the option limited to?
Abuse
Personal Info
Wrong board

should be the only options?

I really must find a reason to hit the RR button sometime to find out how it works since new management.... :-D

Hateful/Abusive
Data Protection
Duplicate
Other

Fanny thats what I got when I just clicked on your post to RR....other could mean:

Im a total ejjiot
I is a nasty peice of work
Spiteful
Bored
Because I can

The list is endless :-D

Oh yea,see what you mean...Boy its a long time since I clicked that button.

So we quite simply dont need the other then do we?
Or do we?

My tummy thinks my throat has been cut,off to let it know it hasnt and think on what
"Other "
in the drop down box could be for..

I like the idea of member moderators too....but would that then cause upset with others just like the "Help clinic" did?

I would rather ask a poster to remove details of living people rather than reporting but I have had an unpleasant pm from someone for doing this in the last couple of days, and now think I should of just reported it instead.....To save all the hassle...maybe thats why people are doing it?

I have reported two duplicates very late at night from members who have repeated the same request more than once and although have been asked not to...they continue to do so. The threads were gone by the next morning after I had given the links to their other threads .

I think if someone has hit submit more than once we should just mention it is a duplicate rather than reporting, it will then give the poster the chance to remove it, rather than them thinking they have commited a crime

jax

After giving this some consideration, my opinion is:-

If RR is not flagged as abuse or showing personal details about a living person does it need to be removed from view? NO

RR reason should be displayed? YES

After Mod action and post is ok, it should still indicate RR'd and results? YES I would also like to have the abiltiy to to report the same post twice removed unless it has been edited. In Ginny's thread the initial post is selected over and over again because if that is removed the thread will be whooshed. You should only be able to edit for forty five minutes after posting. I say forty five minutes because I sometime post census records and go back later to edit off all the unnecessary information.

After Mod action and post not ok, results should be displayed? YES.

Confirm warning dialog when you click on report link? YES

Anyone who reports 10 posts and Mod decides to overrule then that person loses the ability to use report? It would depend if it is going to be category based. I can see that there could be some grey areas, when a person has reported because they think there may be an issue with the post and has done so erring on the side of caution rather than reporting maliciously and Mod disagrees and reinstates a post that would be one count against them. I think that a pattern of a way a person posts needs to be established over the 10 posts and it should be 10 frivolous reports and they lose the privilege to report using the boards but can however do so via email. I do think that reporters names should be withheld in all cases as this can open another can of worms.

Support should action the reported posts today or tomorrow? YES within 48 hours would be good but 24 hours more preferable.

I also agree that moderators are needed all on the boards.

If I request a review I always send a pm to the person outlining the reasons why, mainly breach of privacy and Data Protection. I have also posted on threads in the past that I have requested review when personal attacks have ensued.

The help clinic was different in that it created a hierachy amongst members who help on the boards doing searches and indicated that the members who where in the help clinic were better researches than those on the general boards, which was simply untrue. Also the criteria for selectiing the members to operate the help clinic was flawed. Although some that were selected were excellent researchers, some where not.

Moderators are completely different and will ensure the smooth running of the boards.

Moderators on each board would not have to be named would they?Or if they do it does not have to be under their board name/real name does it...
They could just be given numbers or something then they can stay anon and if found not doing their job properly it can soon be given to someone that would do it with fairness.
IF it happened I dont think that any Volunteer Mods should be given any special privileges like free membership or anything as that really does wind people up....