Hobbies and Crafts

You are sooo easily led Jan :-D :-D :-D :-D

Meeting the lady tomorrow 1pm...:)

jude x

Sounds good Jude, hope you get on.

We have remarked on this on my blog but has anyone any idea why the Range is not stocking so much craft stuff these days?

I wrote to the Range customer Services about my local branch mentioning that the craft stuff had been mixed up with painting stuff as if the member of staff reorganising it all had no idea what it all was. The following is the reply I had which I have also posted on the blog.

Customer Satisfaction is an area that we pride ourselves in. I would like to apologise for the experience you have highlighted, and can assure you the experience you have explained is not in keeping with our standard of Customer Care across the business.

I would like to reassure you that my investigation is still on going in order to prevent a situation like this re occurring. I would like to apologise for this rare situation and additional training shall be put in place with the member of staff involved.

I can only apologise for any inconvenience this matter may have caused you, and would like to assure you that all the points you have raised in your email dated the 8th August 2011, have been passed on to the necessary department.

Please accept my apologies for any inconvenience this matter may have caused you, and I hope that you will continue to be a valued customer of The Range.

Yours Sincerely



Kirstey Trewin
Customer Service Team


I am not convinced that this is not a 'stock' reply but I am hoping that at least their attention has been drawn to it. However I also mentioned the lack of craft stock and that doesn't seem to have been addressed.

Scatty .... Jan, Could you give me directions again from the motorway to the Cadbury GC I am at my daughters and trying to tell her where it is. Junction 21 then how far from there? We got to a village then hadn't seen any signs so turned round and went back to another place on the road, a large centre with a cafe and places to walk etc. We think we should have gone on further.

Thanks Ann for putting the cards on your blog, I have almost run out of general cards, but have loads of christmas ones so will concentrate on the general ones now,there are so many new ideas coming out....
I also sent a e-mail to Range but never got a reply, and I had a look on their online site and it was very poor so I wonder if they are stopping doing crafts such a shame if they do... we dont have any craft shops here now but I can go out of town were there are loads...although I usually buy on line , its nice to go and browse in a shop sometime though...
enjoy your hols , look forward to you photos when you are back... take care and hope the sun shines for you both...
love Jean xxx

Cards on the blog from Jean and Sallie

Photos of the tall ships festival on my photo blog.

l have'nt been on your blogs for such a long time until this morning...l added some cards from JustJean...beautiful they are too:)

Just going to have a look at the tall ships.....and add some of mine asap:)

jude x

Hi Ann
Have you found Cadbury yet? I went last weekend with my friend Caz we spent ages there - there was a demo of using distress inks that I quite like - I also had to stock up on christamassy bits - I also found a pets area that I hadnt seen before - with parrots, chicken, rabbits ect ideal to take Grandaughter too next time she visits
xx

No, haven't been back down that way Jan, it is a long way from us. Was trying to explain to our daughter where it is but not sure I got it right.

Ooo eck this was a long way down......:((
Have added some more photos from JustJean, (whilst Ann is away), added others a few days ago too. As usual they are great:)

jude xx

Oh eck Jean, l nearly forgot to add on here about your latest cards on Ann's blog...sorry.

jude :) x

Has anyone tried this...its great:)

l'm making an applique quilt cover for grandson of Darth Vadar masks, rockets etc and l have printed Darth Vadar on the fabric..:))))

http://www.youtube.com/watch?v=8mH2R2dVQxc&feature=fvwp&NR=1

jude

Jude
Thank you for that link. Some excellent tutorials can be watched following on from that one. :-D :-D
Take care
Von

Hello Von....l did'nt look much further but will do:)
So pleased you found it interesting too:)
l woke this morning thinking about printing things on fabric...lol
Thing is it takes a while to line everything up so you don't keep wasting paper, ink and fabric!

l've cut out a plane template and transferred that to fabric (not this method though), l then marked where l wanted to sew, as in cockpit windows etc, made a mistake so rubbed it out with fairy liquid and toothbrush....and the navy colour ran....grrrrrr...l have a load of fabric soaking at the moment!! lbought the fabric from local shop that sell loads and loads of fabric just for quilting/apliqueing, so would have thought it would'nt run...be ware!!

Take care

jude

Some photos of Moonbi's quilts on the blog.

I want to make sure everyone has the chance to see this

Ann...l had a peep, fantastic quilts. Well done Moonbi, can we see more ??

jude :-D