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Top tip - using the Genes Reunited community

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Expired membership

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ProfilePosted byOptionsPost Date

Sue in Sx

Sue in Sx Report 8 Dec 2003 13:32

I e.mailed GC on Friday asking if they could somehow 'fix' this problem, i.e. an e.mail reminder a week or 10 days before membership runs out - I think mine's July. Got the standard reply! 'Thank you for etc'. 'your comments etc.'. have been passed to the design team etc.' So, will await events........ Sue.

June

June Report 8 Dec 2003 12:32

You dont need to apologise Danny, we now know what a helpful person you are. I think in my case you were probably right anyway. June

**Dawn O**

**Dawn O** Report 8 Dec 2003 12:22

"Good Lord Danny Boy"......there is no reason for you to apologise, even I thourght that we could find out when we paid our membership somewhere on the site. You haven't committed a crime, you was only trying to help. I would like to wish you's all a lovely Xmas and a Happy & Healthy New Year, Take Care. Dawn.

**Dawn O**

**Dawn O** Report 8 Dec 2003 10:24

Hi Nina, Your Tree was created on 12/11/2002. I am glad to read that I'm not going nuts....?!?! So nobody can really find out when their membership is due to run out, unless GC do something soon about sending out notification, like Friends Reunited do. Only finding out, when you're unable to e-mail somebody. I am sure this small problem will be sorted shortly. Regards, Dawn.

N

N Report 8 Dec 2003 10:18

Glad you mentioned that Dawn. It is the date you created your tree not the date you paid your sub. I paid mine on 18/09/03, but have reloaded my tree since then. Let me know what date it says when you click on mine.

**Dawn O**

**Dawn O** Report 7 Dec 2003 23:39

Back Again, I've been sitting here thinking. Danny Boy kindly had a look for me, when my membership expired and told me 14/11/2002. I am still able to send out e-mails and just realised that this is the date that I joined (as a non full member) and started to build up my Tree. It wasn't until 5 or 6 months later that I became a full member, paying five pounds. Are you's looking at the date of "tree created..."....?? If so, it does not necessarily mean this member became a paid member the same day, correct me if I'm wrong because this will answer why I am still able to e-mail other members. A Puzzled Dawn.

**Dawn O**

**Dawn O** Report 7 Dec 2003 23:15

Hi Danny Boy, Thank You very much. Dawn.

**Dawn O**

**Dawn O** Report 7 Dec 2003 22:28

Hi All, Could someone kindly check when my membership is due to expire, which I think is soon...??? Many Thanks, Dawn.

}((((*> Jeanette The Haddock <*)))){

}((((*> Jeanette The Haddock <*)))){ Report 7 Dec 2003 22:02

Not as bad as I thought George. Cheers!

}((((*> Jeanette The Haddock <*)))){

}((((*> Jeanette The Haddock <*)))){ Report 7 Dec 2003 20:25

I think my year might be just about up. Would somebody have a look for me please Jeanette

Deborah

Deborah Report 7 Dec 2003 16:26

Hi Jacky, Thanks for that useful tip! You would have thought GC would have this better planned, wouldn't you - like a reminder, or something on your home page? Debbie

Deborah

Deborah Report 7 Dec 2003 16:08

Thanks Clare, Thought that might be the case. I now have a bigger problem. That's not when I joined! I had to re-register (without paying again) because of a problem uploading an updated gedcom file. GC had to delete my whole tree, then had to re-load it, that's the date it was re-loaded! Debbie

JackyJ1593

JackyJ1593 Report 7 Dec 2003 16:07

Deborah, If you click on someone's name to send them a message and then the little envelope, a message comes up to say your membership needs to be upgraded. All you do then is pay and keep the registration details as when you first joined. Jacky

Unknown

Unknown Report 7 Dec 2003 15:46

27/8/2003 Deborah

Deborah

Deborah Report 7 Dec 2003 15:30

Interesting thread! Just checked Edit/View Details - expected to find it there. Would someone be kind enough to check mine please? Also, how do you re-new. If you go to Register, it says if you have already registered using 'this' name, registering here will create another registration?! Thanks Debbie

Kay

Kay Report 7 Dec 2003 14:29

Thanks v much DB Kay

June

June Report 7 Dec 2003 14:05

Thankyou Danny Boy, the least GC could do if they don't want to remind us,is display the date we joined so that we don't have to ask others. Thanks again. June

Kay

Kay Report 7 Dec 2003 13:56

JOw do you find out when you joined? And can someone check for me please...I think it's been a while. Thanks Kay

June

June Report 7 Dec 2003 13:44

Would someone mind looking when I joined please? June

Andy

Andy Report 7 Dec 2003 13:04

Can someone check when I joined? I have a feeling that my year is nearly up. :-(