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Having to renew membership 2 weeks before old one

ProfilePosted byOptionsPost Date

Margaret

Margaret Report 25 Mar 2004 20:33

I just tried to post on Tips board. I was redirected to the upgrade page. My membership didnt expire until the 4th or 5th April. I have had to renew on 25th March to enable me to post. This isnt right, anyone else had this happen to them?

Lindy

Lindy Report 25 Mar 2004 20:36

Hi Margaret, How are you doing? I had the exact same problem and if I am not mistaken so have others as there was a question about this sometime last week. Lindy:-)

}((((*> Jeanette The Haddock <*)))){

}((((*> Jeanette The Haddock <*)))){ Report 25 Mar 2004 20:43

I managed to renew mine with no problems just 2 days before expiry date. I only did it because of the trouble others have had otherwise I would have waited til the death! Jeanette

susie manterfield(high wycombe)

susie manterfield(high wycombe) Report 25 Mar 2004 20:53

mine expires on the 8th april at the moment i can still post messages..i dont know how long for though! susie

Unknown

Unknown Report 25 Mar 2004 21:19

Looks as if they are in a complete shambles with upgrading memberships. I paid the £7.50 on the 15th March (although not due to expire until the 22nd) but still got the message my membership was due to expire and to renew now. I complained to GC on several occasions, and it wasn't until they cut me off on the 22nd for a day, that I finally got reinstated. Kathy

MaggyfromWestYorkshire

MaggyfromWestYorkshire Report 25 Mar 2004 23:13

I must be one of the lucky ones. My subscription expires tomorrow, I have renewed today, so far no problems. Hope I haven't spoken too soon!! Maggy

Maggie in Leics

Maggie in Leics Report 27 Mar 2004 09:24

Margaret, Contact genes - I had that problem - was cut off for a while but have now been reinstated!! Good luck!!

Unknown

Unknown Report 27 Mar 2004 14:59

Since I've been reinstated after being cut off (did pay my membership fee a week upfront), I have now lost all the trees from other members and also the contact messages that went with them. I hope they don't think I have rudely deleted any contact with them because it had nothing to do with me. Has anyone else experienced this problem. Also I used to get a reminder that I had e-mail as soon as I logged on, but not anymore. So I have to remember to check my Contact box. So much for progress! Patricia Your tree was created on 29th November, so that should be your expiry date, shouldn't it? Kathy