General Chat

I would like to apologise to those of you who have recently experienced slow loading pages. We are working to improve overall site performance and have given special priority to the message boards. Please bear with us, as we will resolve this soon. If you have comments on site performance please email support@genesreunited and let us know. Thank you for your understanding and patience. Michelle

thank you for keeping us in the picture. Ann Glos

No doubt nothing to to with the rapidly introduced renamed new site.

in fairness Steve that's highly unlikely

Looking forward to seeing the problems resolved. P.S.Personally not bothered about name change but laughing at how they are still posting as GenesConnected Administrator rather than GenesReunited. Christine

I see the message is from Genes "Connected" LOL Christine, you beat me to it :-))

Not now its not!!!

We are working on it now and hope to see a difference today. We will also be uprading our hardware in the near future which should provide consistant, fast and reliable service.

which confirms what I said all along - they didn't do sufficient load testing or capacity planning before they introduced the new search features and their servers gettign swamped (and yes, I do know what I'm talking about lol)

That's all well and good GR Admin, but when are you going to sort out the problem of not being able to show cousins marrying? I've been a member for well over a year now and you were promising this when I first joined. Jeanette

And why can't I access other trees? Keeps telling me I have no authority to view them. Yet another 'problem' to resolve!!! Christine

hi same problem as christine cam't view my contact trees or e-mail you, please keep us updated about changes it saves speculaion, thankyou sandra

At least somebody has taken on board our dissatisfaction, and at my end things seem to be moving a little faster

I think Genesconnected should concentrate on this rather than unnecessary site name changes.

GC, I applaud your efforts. Thank you Baz

I agree with Jeannette My maternal grandparents were cousins and my gran's parents do not show in my tree on this site. Also why change the name, we cannot renuite with dead ancesotors!! Lynne

I just peeped in the one family tree site mentioned somewhere in the message board and they are offering facility to view other member trees with the members permission...that`s what i understand from what is written in the site.

To put it in a nutshell the site is oversubscribed,and can,t handle the volume of traffic,so what happens now ,as more join, it gets worse,it,s an ever decreasing circle.Fred.

I sure hope the site's speed increases soon. The slowness means I end up doing most of the lookups that I am asked for when the UK is asleep. It is frustrating to go to the trouble to do the lookup and then not be able to post the results because the site is crawling along at a snails pace. Sometimes I am not sure for several minutes if my answere will even show up on the board.