General Chat

Hi June, Well I took your advise as you were the first one to post, I clicked on the green family tree at the top and touch wood, I have been able to get on it.....so fingers crossed thanks to you all and nice to see you back Judy, please don't go away again as you are needed on here. Sue

sue i get it every morning.although its in my favourites. dont usually have to log in but these last few days i have to i thought it was just me susie

Changing the following setting should help: Fixing “Website Can’t Be Found” and other Site Error Messages More than likely you have trouble with accessing quite a few sites.....particularly getting the message "website can't be found" among a few other error messages. Try the following and it should solve your problem. 1. Go to START. 2. Click on CONTROL PANEL. 3. Click on INTERNET OPTIONS. 4. Change NUMBER OF DAYS TO KEEP IN HISTORY to “0” and click APPLY 5. A box appears with tabs labeled across the top. Click on ADVANCED. 6. Scroll down to the sub-heading SECURITY. 7. Make sure the following has check marks next to it: Use USE SSL 2.0, USE SSL 3.0 and USE TLS 1.0. 8. Also make sure you check off EMPTY TEMPORARY INTERNET FILE WHEN BROWSER IS CLOSED. More than likely USE TLS 1.0 is not checked of and it should be. This will give you the error messages, as well as a few others, that will prevent you from viewing web sites and the error you are getting. Make sure you empty your cookies cache as well as temporary internet files once in a while, too, as this slows down your computer and cookies and temp file tends to remember and save the error message you are getting so when you attempt to access a site that you previously got an error message on, you may still continue to get the message until those two folders are emptied. Judy

I have it in my favourites, so I dont log in each time

I know if you delete your cookies you have to log in each time you do this. I save the page after logging in, to my desktop & access GR from there.without the need to log in/out. ( my pc is at home ) Elaine x

Sue, I have always had to log in with my e-mail addy and password, is this what you mean? As i say to me it is the norm. tricia

has your problem been since it changed from genes connected to genes reunited? I was having problems until i changed the address to read genesreunited, then it was fine. Val

Sue Someone told me to click on tree (in Green) at the top and it has worked for me

Every time I want to come on this site I now have to sign in and put my password in only to get the next page saying "page cannot be found" so very annoying, any one else having this problem? Sue