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help, is anyone on freeserve ?

ProfilePosted byOptionsPost Date

Sue Lambrini Smith

Sue Lambrini Smith Report 4 Aug 2004 19:24

hi, recently my computer 'died' got a replacement a couple of weeks ago from the insurance. this one is very very basic, so went silly today and bought a better one. when i retrieved my freeserve anytime account onto this computer [ the replacement one] none of my addresses or e mail history came on. tried the helpline,and they didnt seem to know anything ! how can i stop this happening again when i start up the one i bought today ? help, from a very computer illiterate sue.

Dave the Tyke

Dave the Tyke Report 4 Aug 2004 20:21

Hi, I've got round it twice, 2 different ways 1) I transfered my old hard disc to the new computer 2) I saved my addresses to floppy I'm sure there are better ways maybe Judith in the states can help? xx Dave

Sue Lambrini Smith

Sue Lambrini Smith Report 5 Aug 2004 12:21

hi dave, last time i did the floppy disc way. the hard drive thing i wouldnt know how to do. think its floppy again.lol.sue

Jean

Jean Report 5 Aug 2004 13:12

all the info would be onyour old hard driveif you can swop it over problem solved jean

BobClayton

BobClayton Report 5 Aug 2004 14:11

These things are stored on your computer. You can export and import address books, messages and favorites in the file menu of both explorer and outlook express. They should fit on a floppy but you can use CDs or memory cards. You could attatch to an Email and send them to yourself (or some one else) Bob