General Chat

Spoke to soon, it's gone wrong but at least now I know what to do.

Thank you Rollo, I have it sorted now, with hubbies help too :-)

It is impossible to directly phone them regarding user accounts.
Try this:

https://www.businessinsider.com/how-to-contact-facebook-problems-with-account-other-issues?r=US&IR=T

I don’t use FB so I don’t really know what I am talking about but I guess you have googled? If you do there are a couple of UK phone numbers and a London address you can write to. Of course there’s no guarantee you’ll get an answer!

Good luck

The only thing I could find was the help and support section . I am on a laptop and I found it in the account drop down menu . Other that that I couldn't see anything about contacting fb. Sorry can't be more help.

Does anyone know how to contact FB AND get a proper answer, things I have tried say it is feed back and I won't get an answer, it isn't feed back I need answers.

What does it take for FB to answer me and fix the problem they have caused????
2 messages sent, replies none.Grr.

I contacted Facebook yesterday, they haven't got back to me though.

Seems someone had tried to hack into our chrome. Didn’t understand why the in-house computer expert ran screaming upstairs to the main machine. Just bit my head off when he came down.

Seems someone had tried to hack into our chrome. Didn’t understand why the in-house computer expert ran screaming upstairs to the main machine. Just bit my head off when he came down.

Thank you all for helping me and I hope I don't sound abrupt or aggressive, I'm just so frustrated.

Sounds as if you need to contact Facebook.

I'm not good at explaining myself but the account that comes up isn't the one I want and I can't even get on that one anyway. :-(

If you usually logged in on an iPad then your old password will still be stored in the password settings

Try deleting it from settings then log into Facebook using your new password and say yes to iPad saving the password

I'm not an expert on Facebook as I hardly ever log on, avoiding social media as much as possible!

However, I do know that your account is stored on the Facebook Web server, and not on any of your devices.

You should be able to log in on any device by finding the Facebook log-in or home page, and just logging in as usual.

If you've been using the Facebook app, rather than their web page, you may have to reinstall the app.

If that doesn't help, contact Facebook.

https://www.techwalla.com/articles/how-can-i-log-on-facebook-from-another-computer

https://en-gb.facebook.com/help

Fed up with that at the moment, I had been hacked, changed my password, ticked the box that asked if I wanted to be logged out on my other devices, I said yes so now the only way I can get on there is with a lap top, can an account be deleted that way and if it can how can I get it back?
Thanks for letting me rant. xx