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CONTACT NO. OR EMAIL FOR GENES REUNITED?

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Unknown

Unknown Report 11 Apr 2021 20:38

Hi, i'm trying to find an email address or contact number for genes reunited. The FAQ section is not helpful and i am unable to speak to anyone directly. I am also unable to reply to the emails i have received from Genes Reunited. Any ideas. I have paid for a 6 month prescription and have a receipt and confirmation but i am unable to access the records. I'm asked to buy credits or a subscription which i have already done.

Thanks

Vicki

Kense

Kense Report 11 Apr 2021 21:13



Taken from the Terms and Conditions link on the lower left of this page:

20. Contact
You can contact us by post at Genes Reunited, The Glebe, 6 Chapel Place, Rivington Street, London EC2A 3DQ. Please do not send cheques to this address. If you wish to pay by cheque please make your cheque payable to Findmypast Limited and send it to Genes Reunited, Finance Office, 2 Albert Square, Dundee, DD1 1DD. Please make sure you include your email address with all correspondence. Our registered office address is The Glebe, 6 Chapel Place, Rivington Street, London EC2A 3DQ.

You may contact us by email at this address: [email protected]

Florence61

Florence61 Report 11 Apr 2021 21:31

Was it a standard subscription?
Click on your account and look at subscription details,then you check what you can look up.You won't get full details you would find on a birth or marriage certificate.For those you would have to order the certs from the GRO.
What records were you trying to look at?

Florence in the Hebrides

Researching:
house/hampshire prophet/cheshire skinner/kent