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Viruses

ProfilePosted byOptionsPost Date

Phyll

Phyll Report 11 Apr 2021 10:50

When I log in to my emails I keep getting a box saying I have 3 sometimes 5 viruses.
It says to clear click here. When you do click it comes up as "renew Norton account" which I got rid of years ago. Is this some sort of scam? I understood Windows 10 had its own inbuilt security system.

Can anyone give advice on how to

a) get rid of viruses if this is the case
b) get rid of the scam

Many thanks
Phyll

LaGooner

LaGooner Report 11 Apr 2021 11:17

I had the same problem and I blacklist or mark as spam, Never open them I always delete anything I am not sure of

Phyll

Phyll Report 11 Apr 2021 12:27

The boxes are at the bottom right hand corner & often have a clip about Harry & Megan.

AnninGlos

AnninGlos Report 11 Apr 2021 13:19

Probably a weird marketing ploy. just delete tham.

JustGinnie

JustGinnie Report 11 Apr 2021 15:48

Think Ann G may be right, I get similar boxes and they are marketing I think although not Norton ones, I just close them by clicking the x


Phyll

Phyll Report 11 Apr 2021 16:56

Thank you everyone for your advice - very helpful.
Phyll