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Virgin media TiVo box

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ProfilePosted byOptionsPost Date

AnninGlos

AnninGlos Report 8 Feb 2021 09:06

Has anyone got a VM TiVo box? The latest model. Mine has a flashing light on the bos third ‘button’ from the right hand side.

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin

RolloTheRed

RolloTheRed Report 8 Feb 2021 09:38

Virgin Media call the latest model V6 not Tivo.
The only light should be a steady white light.
is it connected to the hub by WiFi or ethernet cable?
Make sure that the TV software is using the v6 box sometimes they get out of synch.
Do that with the TV control.
The tvgo app should be working.
make sure the hdmi cable box to tv is plugged in securely.
Otherwise you may have a problem with the hard drive. Time to call customer support.
They might send an engineer they might just send a new box if they cannot fix it remotely. I am on my third.

Researching:
The Man In the High Castle

AnninGlos

AnninGlos Report 8 Feb 2021 09:45

Thank you Rollo. Will have a look since my husband died I am a bit lost with technology.

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin

AnninGlos

AnninGlos Report 8 Feb 2021 09:48

Rollo I should have said that everything is actually working ok, recordings etc. It is the button with two arrows.

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin

RolloTheRed

RolloTheRed Report 8 Feb 2021 10:24

Indicates wifi connection to the hub is flaky.
the tivo box should not be close to the hub.
Make sure you are using the fast 5G connection and not 2.4 unless you have thick walls.
ethernet connection is better than WiFi.

Researching:
The Man In the High Castle

AnninGlos

AnninGlos Report 8 Feb 2021 10:28

Ok thanks Rollo will check that.

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin