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Advice please on Ancestry

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ProfilePosted byOptionsPost Date

ShelleyRose

ShelleyRose Report 30 Dec 2020 11:12

My ancestry subs are about to expire on the 4th January, I'm a bit annoyed as they have an offer on for new members to join at £41.99 for 6 months which finishes on the 4th, - is it just me, I feel there's no loyalty to existing customers?

nameslessone

nameslessone Report 30 Dec 2020 11:26

Try using a different email address.

But if you have your main tree on there you will have a problem.

Cornish Susie

Cornish Susie Report 30 Dec 2020 11:58

Try ringing them - they are usually very helpful and will try very hard to keep you as a member often offering you a good deal.

Mary

Mary Report 30 Dec 2020 18:42

My thoughts exactly, why not give to those who have paid in full since 2007.
I'am thinking of not joining again when this years sub runs out.

Maryb.

Researching:
Farrar, Jessop, Ward, Booth, Wragg, Walsh.

ShelleyRose

ShelleyRose Report 30 Dec 2020 21:08

Thanks for your replies, Namelessone, I haven't put my tree on their site,Mary changing my email address is worth a try. Cornish Susie, I might just ring them, they can only turn me down! Mary I know how you feel. :-(

jansmith

jansmith Report 30 Dec 2020 22:36

This should take you to a discount site, 12 mths UK £59-99 Worldwide £89'99 You can cancel your subscription now. It will run until 4th Jan.
https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct&irpid=55537&fbclid=IwAR2x0M4Y1llxfRLFsfiX79k0OjYNdXBRO7r_DOLpWQg5E159Xcf0KYG9Qw4

Mistycat

Mistycat Report 30 Dec 2020 23:09


My subscription expired today, when I opened Ancestry to renew, having not been on there for a couple of weeks, this is what I found...of course, I jumped at it...


Purchase Information

Subscription Start Date: 30/12/2020


Your membership starts on: 30 December 2020 Order #:
Renews on 31 December 2021

Membership Details: Annual Worldwide Membership
Unlimited access to the world’s largest online collection of family history information including records from UK, Ireland, Australia, Canada, USA and Europe.

Total Cost: £89.99
Initial annual payment

You have agreed that you will have immediate access to the service once your membership commences. You can cancel your membership at any time during the 30 days after the membership commences and you will receive a full refund.

I would either wait and see if you get the offer or call them, telling them you know there are great offers around for existing members.


Good luck

I’ve been a member of Ancestry since 2006, always worldwide

https://www.ancestry.co.uk/cs/offers/subscribe?dna=crossAct&irpid=55537&fbclid=IwAR2x0M4Y1llxfRLFsfiX79k0OjYNdXBRO7r_DOLpWQg5E159Xcf0KYG9Qw4

The site above offers World Wide for £99 per 6 months.....so can’t touch £89.99 for 12

ShelleyRose

ShelleyRose Report 31 Dec 2020 23:41

Jansmith and Mistycat thanks for the link, I managed to get the worldwide for £89.99 for 12 months, my daughter had to sort it out with her email address as it wouldn't except mine, looking forward to finding all my ancestors in u.s.a, and south Africa many thanks again. Happy New Year to you both.

ShelleyRose x