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HOW DO I CONTACT SUPPORT CENTRE?
Profile | Posted by | Options | Post Date |
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SylviaInCanada | Report | 7 Nov 2019 23:39 |
I've just checked my "credit purchase history" |
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SuffolkVera | Report | 7 Nov 2019 21:05 |
I think you are right Sylvia. I do have a vague recollection of everyone getting a few free credits because there had been problems with the site and did we also get some several years ago for checking out a new site design and giving feedback? |
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SylviaInCanada | Report | 7 Nov 2019 17:59 |
I seem to remember that some years ago we got some freebie credits because there had been technical problems with the site ........ of course that was well before FMP started taking over. |
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Island | Report | 7 Nov 2019 14:58 |
According to my account...….. |
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SuffolkVera | Report | 7 Nov 2019 14:24 |
I have never received 50 credits but checking my record I apparently had 30 in 2010 and 30 in 2011. As I only use GR for the boards and not for research I’m not bothered about credits but I will be renewing this afternoon so I’ll be interested to see if I get any. |
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Shirley~I,m getting the hang of it | Report | 7 Nov 2019 12:24 |
I haven’t had any credits since 2013 |
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Andysmum | Report | 7 Nov 2019 12:09 |
Neither have I. :-( |
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Island | Report | 7 Nov 2019 08:53 |
I've never been aware of having any credits :-S |
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KathleenBell | Report | 7 Nov 2019 00:30 |
I think you must get them more than once because I have 100 credits in my account and I haven't actually bought any so I can only think I got them last year and again this year - although I thought they expired after so long?? I never use them anyway as I use my Findmypast subscription. |
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SylviaInCanada | Report | 6 Nov 2019 22:54 |
I agree |
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Kense | Report | 6 Nov 2019 21:34 |
I think the 50 credits only applies for the first year, so you don't get them on renewal. |
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miffed | Report | 6 Nov 2019 20:49 |
Thankyou |
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Rambling | Report | 6 Nov 2019 15:50 |
email [email protected] |
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miffed | Report | 6 Nov 2019 15:44 |
Please can someone tell me how I get help with my account? |
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