Tree matches

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Profile	Posted by	Options	Post Date
Member Since: February 2010 Posts: 4 Send Message	Marcia	Report	28 Aug 2019 19:14
Member Since: February 2010 Posts: 4 Send Message	Why do I have starred notifications on my tree to say I have tree matches but when I click on it there are 0 matches? Any help is much appreciated
Member Since: February 2003 Posts: 29,988 Send Message	+++DetEcTive+++	Report	28 Aug 2019 20:22
	No idea - contact Support who may be able to give you a definite answer. [email protected]
	Researching: Dormant member as from 20 Sep 2019 . Click on my board name to send a message
Member Since: January 2004 Posts: 5,249 Send Message	Kense	Report	28 Aug 2019 22:02
	For some strange reason the tolerance on birth year when you look at matches is zero. So if the birth year does not match exactly there is no match. However the tolerance used for the starred matches is greater If you change the tolerance on the tree matches to plus or minus 1 or 2, you should find some matches. Birth places are not matched so you may get a lot of false matches.
Member Since: January 2008 Posts: 2,698 Send Message	Andysmum	Report	28 Aug 2019 22:06
	It may be the same thing that has caught many of us out!! The tree matches come up on a separate screen underneath the one with your tree on. :-)
Member Since: February 2010 Posts: 4 Send Message	Marcia	Report	1 Sep 2019 15:38
Member Since: February 2010 Posts: 4 Send Message	Many thanks for your replies :-)