General Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

Problem with Lifeline

ProfilePosted byOptionsPost Date

Bix

Bix Report 29 Jun 2018 08:46

I have a lot of stuff on my Lifelines, but this morning it vanished. What happened was that, after doing some work on my tree, I switched the computer off - but just as I did that an on-screen message came up saying "Do not switch off your computer..." the usual thing when there are Updates in progress. So it was too late, and then I switched the computer back on - and all the information, including photos that I had on my Lifelines had vanished.

The photos are on Keepsafe but they should be on the Lifeline too. This was just about an hour ago. Has anyone else had this problem? Will it sort itself out?