How do I contact GenesReunited customer Service?

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Profile	Posted by	Options	Post Date
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	26 Jun 2015 04:43
	use the email [email protected]
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: December 2002 Posts: 942 Send Message	joysie4	Report	25 Jun 2015 13:16
	I cant find there helpline either now I t was advertised a few weeks ago
	Researching: Mc Dowells Portsmouth .& Devon & .Ireland .Scotland Garthland Macdowalls Dumbrells Lewis /South Malling Sussex
Member Since: February 2003 Posts: 29,988 Send Message	+++DetEcTive+++	Report	27 Jan 2015 18:34
	Try this - I had a similar problem and this was the address the reply was sent from [email protected]
	Researching: Dormant member as from 20 Sep 2019 . Click on my board name to send a message
Member Since: November 2011 Posts: 3,256 Send Message	Graham	Report	27 Jan 2015 12:34
	http://www.genesreunited.co.uk/boards/board/general_chat/thread/1348384
Member Since: November 2002 Posts: 1 Send Message	Janet	Report	27 Jan 2015 12:21
Member Since: November 2002 Posts: 1 Send Message	I received an email this morning offering One month Platinum subscription for £1 using SYFTW1 code.I entered all my detail's and got an email receipt telling me that I had paid £19.95 .I want to cancel this subscription. I have tried to get a phone number for Genes reunited and just get fobbed off.I have tried [email protected] and a tab came up and this is what it said 'You are about to log in to the site "genesreunited.co.uk" with the user name "www%2Esupport", but the web site does not require authentication. This may be an attempt to trick you Do i trust this? I have also contacted brightsolid who are telling me that genes reunited are no longer a part of their company. What is going on !!!! ??? :-\|
Member Since: October 2006 Posts: 6,889 Send Message	RolloTheRed	Report	9 Apr 2014 15:30
	billing / accounts dept 01382 429 004
	Researching: The Man In the High Castle
Member Since: November 2013 Posts: 240 Send Message	Community Manager	Report	9 Apr 2014 14:59
	Hi Carol, Are you still having difficulties? Please send me a message and I will follow up. Regards Shelley
Member Since: June 2007 Posts: 21,069 Send Message	jax	Report	7 Apr 2014 20:36
	The Support email address should be the correct one Send a pm, by clicking on the community managers name in a thread at the top of the page
	Researching: Nothing much
Member Since: February 2011 Posts: 5 Send Message	Carol1947	Report	7 Apr 2014 20:17
	Can anyone tell me how to get a response from Genes Reunited? I have emailed then 5 times now about a billing problem and get no answer. My email is not returned as undeliverable, so I know it is getting through. Any ideas, or a phone number? I have searched the website, but can't find anything different, but must be missing something. These are the email addresses I have been using, [email protected] and [email protected] The latter comes back as undeliverable. Many thanks Carol
	Researching: Hulme in Lancashire (Orrell), Hinchliff in London, Crossan in Scotland/Ireland

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